20 days old

IT Analyst

Erie Insurance
Erie, PA 16501
  • Job Code
    35570
Division or Field Office:

Information Technology Division
Department of Position: Employee Tech Department
Work from:
Corporate Office, Erie PA

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

Position Summary

Coordinates transitions to new vendors, new business or technical processes, new technology or significant changes to current technology. Implements changes that will affect business or technical processes with a moderate to high impact for stakeholders and will present challenges in complexity or deadlines. May perform duties in one or more of the following disciplines: Business Data Business Intelligence Security Quality User Experience Production Control.

This is an opportunity for an IT Analyst and will focus on Focus end user delivery and support, end user hardware/software activities, and organization change management.

Preferred Experience & Skills:

  • Technical analyst discipline practices
  • Customer service and business relationship management

Duties and Responsibilities

Analyzes business or technical processes with a moderate to high impact for stakeholders.

Conducts research, generates comparisons, draws conclusions, makes recommendations and validates solutions to effect transitional changes.

Ensures actions are in alignment with enterprise strategies.

Collaborates across multiple teams to drive analysis management processes (i.e. business, quality, experience, system).

Utilizes technical guidance received from leaders and higher-level peers to address complex problems and projects.

Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.

Participates in the execution and implementation of solutions.

The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

Competencies

Self-Development

Collaborates

Cultivates Innovation

Instills Trust

Decision Quality

Values Diversity

Nimble Learning

Customer Focus

Optimizes Work Processes

Ensures Accountability

Information Management Skills

Job-Specific Knowledge

Using Tables And Graphs

Qualifications

Minimum Educational Requirements and Experience Equivalencies: Bachelor's degree in IT, MIS, Business or related field, plus two years' related experience; or Associate's degree in a technical field, plus four years' related experience; or High school diploma plus six years' related experience.

Physical Requirements

Lifting 0-20 lbs; Occasional (
Lifting 20-50 lbs; Occasional (
Lifting Over 50 lbs; Rarely

Driving; Occasional (
Pushing/Pulling; Rarely

Manual Keying/Data Entry; Frequent (50-80%)

Climbing; Rarely

Nearest Major Market: Erie





Posted: 2022-09-09 Expires: 2022-10-08
Sponsored by:
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Sponsored by:
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IT Analyst

Erie Insurance
Erie, PA 16501

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