10 days old

IT Program Manager, Wealth Management Replatform

Northern Trust
Chicago, IL 60602
  • Job Code


Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Today, we are going through a metamorphosis -starting with our Wealth Management business where we are embracing Agile ways of working and exploring new technologies like cloud, analytics, microservices architecture, etc. Last but not least, our advanced Digital design systems enable us to put our valued customers at the heart of our user experience.

The Goals Driven Wealth Management platform is a showcase product for Northern Trust's Wealth Management business and must demonstrate our ability to deliver innovative technology solutions. Goals Driven Wealth Management framework coupled with the innovative technology provides a framework to make decisions, and enables advisors to provide holistic advice to clients.


As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve. Our talented, driven and energetic people are truly changing the face of Northern Trust. The speed with which we work, the influence of each partner and the focus to positively change the client experience is our common passion. People are our greatest Wealth, so if you have a genuine desire to work in a fast-paced, Agile, inclusive environment which requires teamwork, well-honed problem-solving skills, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement then seek no more!


As a Program Manager, you will work closely with business, product and technology teams to drive the execution of Goals Driven Wealth Management Replatform initiative and deliver business value to our clients. You will be interacting with executive and leadership teams as part of the frequent check-in of the program status. You will be working with diverse global talent as part of this program.

Furthermore, you bring:

Expertise in program management of large scale application transformation

Agile experience managing several feature teams and shared services

Experience in the financial services industry, ideally in the High Net worth / Ultra High Net worth segments.

Understanding of technology interdependencies

Ability to collaborate with cross-functional teams from Product, Design and IT

Experience with facilitating agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers

Experience managing budgets and actuals

Experience working with global delivery teams involving vendors

Experience in status reporting at various levels

Experience in collaboration and productivity tools like JIRA, Azure Boards, Confluence, Office 365


Interact with business and product teams to deliver the client needs

Provides leadership support to staff related to agile development

Contributes to an open culture that enables employees' development through direct but kind feedback, promotes diverse perspectives and fosters a sense of curiosity and optimism

Lead implementation teams to ensure quality, completeness and timeliness of solution delivery.

Lead cross-functional and technical agile teams to deliver client experience, stable platform, automation led CI/D and empower innovation

Serve as first-line of escalation for the program delivery teams

Promoting self-managing teams
Fostering the culture of learning and improvement on a recurring basis

Enabling team members to participate and contribute to communities of practice

Promoting a one-team culture accountable for quality (rather than testers being accountable)

Coaching engineers to go above and beyond their expected activities, developing creative and innovative solutions (rather than accepting the constraints)
Partnering with Mission/Product Owners and Scrum Masters in fostering agility

Championing a culture of psychological safety, where team members are respected and encouraged to think, speak and act bravely for promoting improvements.

Removing obstacles that block our engineers' focus on completion of tasks

Promoting a culture of more hands-on keyboard time, while protecting team from external distractions.

Develops plans that consider the intersection of technology, digital, design and data and creates supporting KPIs to track against business outcomes

Leads efforts in emerging technology discovery for marketing enablement, working with Business Intelligence and Advanced Analytics teams to serve actionable data and insights

Oversees employee and contractor staff of 60+, making staffing decisions and offering hands-on training to staff ensuring that teams are motivated and engaged and have clearly defined goals and growth opportunities

Provides capital and expense budget planning adjusting priorities on a quarterly basis based on business objectives

Ensures compliance with all audit, security and risk management requirements

Defines and monitors metrics to improve applications' stability and availability, as well as sustain and improve cost efficiencies and productivity gains

Supports new technology implementations from solution discovery through implementation

Stays abreast of latest digital marketing technology trends

Leads stakeholder management through direct engagement with senior business and technology partners

Additional Information

Posted: 2021-09-11 Expires: 2021-10-10
Sponsored by:
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Sponsored by:
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IT Program Manager, Wealth Management Replatform

Northern Trust
Chicago, IL 60602

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