19 days old

IT Service Desk Specialist/IT Clerk - UC Health Business Center - IS&T

Cincinnati, OH 45202
  • Job Code
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Primary Purpose: Responsible for receiving customer calls to the centralized UC Health Help Desk pertaining to UC Health standard hardware/software/networking problems.Provide basic to mid-level support for customer's technical problems and facilitate communication to other IS&T groups, when that expertise is needed. Perform Data Center batch jobs, backups and secure backup media, monitor systems and perform assigned tasks. Knowledge and Skills:

Education: Associate degree in related field or an equivalent combination of education and experience required.Certification of related IS&T skills preferred, (A , MCSE, etc.)

Years of Experience: 1-2 Years of Help Desk experience in a healthcare environment preferred.

Required Skills and Knowledge: Working skills with personal computers and business software in a networked environment required. Excellent communication skills and customer service experience required. Ability to follow documented and scheduled tasks without direct supervision required.

Posted: 2021-10-08 Expires: 2021-11-06
Sponsored by:
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IT Service Desk Specialist/IT Clerk - UC Health Business Center - IS&T

Cincinnati, OH 45202

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