14 days old

IT Support Technician

LI-COR Biosciences
Bad Homburg vor der Höhe, Hessen 61348
  • Job Code
    2139673
Computer hardware and software support, including desktops, laptops and servers, network and Active Directory support in a Windows environment. This includes phone system support and wired and wireless networking maintenance and troubleshooting. Other duties include Email user administration and software installation, upgrades and troubleshooting.

Professional Qualifications

Education

  • Associate degree in IT.
Experience
  • Minimum two years plus experience as a PC support technician.
  • Experience with local area networks, Microsoft Active Directory and Server software, PC's, Windows operating systems, Office and other software applications, and hardware installation.

General
  • Excellent communication skills (written and oral), interpersonal skills, and sales skills.
  • Able to travel (Europe and International).
  • Highly developed sense of integrity, ethics and loyalty.

Position Responsibilities

Specific

  • Setup, install and maintain client computers both in-house and in the field. This includes all necessary hardware and software.
  • Troubleshooting computer hardware and software and taking appropriate corrective action. Performing routine computer maintenance.
  • Keeping an accurate inventory list of all PCs and peripherals.
  • PC training for new users and future computer training as necessary.
  • Basic client VPN setup, maintenance and troubleshooting.
  • Main point of contact for our ERP system and the ability to work with remote support for troubleshooting, upgrades and enhancements to the ERP System.
  • Support and maintain all printers, networking equipment and servers, including any security, firmware or driver updates.
  • Maintain Active Directory users and computers.
  • Phone System maintenance, planning and upgrades
  • Troubleshoot and repair Server software issues.
  • Responsible for general administration of Internet access including hardware maintenance, upgrades, and installation.
  • Be responsible for the building's security.
  • Order and prepare mobile phones for approved employees.
  • Assist with annual budgets for IT in Europe
  • Assist in ad hoc projects.






Posted: 2020-03-15 Expires: 2020-04-13
Sponsored by:
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Sponsored by:
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IT Support Technician

LI-COR Biosciences
Bad Homburg vor der Höhe, Hessen 61348

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