20 days old

Key Holder (Seasonal)

Lands End Inc
Hilo, HI 96720
  • Job Code

This position represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This individual will also assist the Management team with regard to limited administrational aspects of the store's operations.

This position enhances the experience of our customers and drives profitable sales by providing proactive sales assistance and support to customers.

Job Responsibilities

  • Assist in the opening and closing of the store

  • Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs.

  • Maintains knowledge of Lands' End website navigation and leverages this option for customer solutions when the product is not available in the store.

  • Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges etc. in accordance to authorized procedures.

  • Responsible for stock replenishment and adhering to visual brand standards.


  • Capable of handling multiple tasks simultaneously

  • Previous experience in retail preferred

  • Ability to communicate effectively with customers and fellow employees

  • Knowledge of Lands' End merchandise is strongly preferred

  • Availability and flexibility to work varied hours to support the needs of the business

  • Highly reliable and punctual

  • Must be able to work at least 20 hours/week.

  • Ability to stand for long periods of time

  • Ability to lift boxes up to 40 pounds.

Posted: 2020-03-15 Expires: 2020-04-13
Sponsored by:
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Sponsored by:
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Key Holder (Seasonal)

Lands End Inc
Hilo, HI 96720

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