21 days old

KYC Associate I

Silicon Valley Bank
Tempe, AZ 85281
  • Job Code
    19531
BE PART OF A BANK LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Job Description

This client-facing role will be accountable for all client outreach for Know Your Customer "KYC" information to satisfy regulatory requirements, serving clients across Technology, Life Science, Wine & Global Fund Banking. This is a First Line of Defense "FLOD" function, partnering closed with Second Line of Defense "SLOD".

This individual will manage a portfolio of clients, managing all client outreach for KYC tasks. Preferred candidate will be based in Tempe, Charlotte or Miami.

Under the supervision of the KYC Manager and / or Director, this individual will be responsible for the following essential functions:

Own KYC tasks necessary to onboard new clients

In partnership with Relationship Manager and Relationship Advisors, gathers KYC information required to onboard new clients and new entities

Communicates to clients KYC requirements; tracks receipt of required data and/or documents; reviews received data / documents to ensure information shared meets regulatory requirements

Serves as escalation point for internal teams and clients to resolve outstanding KYC questions & inquiries

Works with client to gain access to additional client data (where necessary) to confirm client identity

Keep client KYC information current

Partners with KYC & Relationship Management teams to identify what information is available in the Bank prior to making client outreach

When information not already shared by client with SVB, contacts client when Bank requires client to provide updated KYC information

Communicates to clients KYC requirements; tracks receipt of required data and/or documents; reviews received data / documents to ensure information shared meets regulatory requirements

Works with client to address inquiries relative to information / documentation needed

Ensures information is gathered and submitted to KYC Analyst team within expected timeframes

Own KYC tasks related to KYC remediation efforts

When regulatory and/or Bank KYC requirements change, works to size impact to client

Partners with KYC & Relationship Management teams to identify what information is available in the Bank prior to making client outreach

When information not already shared by client with SVB, contacts client to gather required information to satisfy new requirement

Tracks receipt of required data and/or documents; reviews received data / documents to ensure information shared meets regulatory requirements

Works with client to address inquiries relative to information / documentation needed

Ensures information is gathered and submitted to KYC Analyst team within expected timeframes

Build critical partnerships

As this role sits in FLOD, it will be critical that this individual build solid relationships across FLOD and SLOD to include partnerships with:

  • FLOD Relationship Management teams, ensuring close alignment with RMs & RAs when engaging with clients
  • SLOD KYC Teams, ensuring consistent follow-up and communication on KYC tasks

Decisions:

Reviews client information received and decisions if data and/or documentation satisfies KYC requirement

Determines client outreach approach with the intent to minimize multiple client touch points while ensuring adherence to SVB and regulatory deadlines

Escalates issues/trends, as necessary

Recommendations:

Advises clients on KYC requirements and how best to respond to SVB's request

Knowledge:

Demonstrate baseline knowledge of KYC and financial crimes risks and the prevention and mitigation processes and controls

Good understanding of customer due diligence (CDD) regulatory requirements that apply to the financial services sector and banking operations

Skills:

The individual will need the ability to work independently, take initiative and have strong verbal and written communication skills

Good time management and attention to detail are critical to this position

Good analytical, research, organizational, and project management skills; strong individual contributor with the ability to work effectively as a team

Flexibility in learning new topics, handling change and deadlines

Competencies:

Problem solving

Attention to detail

Initiative

Communication Proficiency

Listening

Accountability

Teamwork/Collaboration

Required Education and Experience:

Minimum of 2 - 3 years of banking, risk management, compliance or client service experience

Preferred Education and Experience

Preferred Bachelor's degree in Business Administration, Accounting, Finance or equivalent

2022 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB).

Equal Employment Opportunity

Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.

Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.





Posted: 2022-09-09 Expires: 2022-10-08
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KYC Associate I

Silicon Valley Bank
Tempe, AZ 85281

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