5 days old

Laboratory Solution Consultant (REMOTE OPPORTUNITY)

Data Innovations
Colchester, VT 05446 Work Remotely
  • Job Code

The Data Innovations Laboratory Solution Consultants main focus is to optimize a customers clinical laboratory goals. This positions primary responsibilities are to provide software solution consulting services to customers and facilitate the implementation, training and the use of the Data Innovations products. This person will provide technical and laboratory workflow expertise, advice and support throughout the entire implementation process. The Laboratory Solution Consultant is expected to work independently, needing little direct supervision.

Essential Functions and Responsibilities:

  • Design and implement best practice laboratory solutions for customers and business partners using Data Innovations software

  • Provide advanced level support and guidance from pre-implementation through post-live support to ensure maximum benefit from the companys software solutions

  • Provide customers and Business Partners with appropriate training and education on the companys product and solutions

  • Develop and maintain an advanced level knowledge of the use and functionality of the companys software products, its associated modules, and the laboratory industry

  • Maintain strong professional relationships with strategic customers, business partners and industry colleagues through regular meetings and interactions

  • Successfully execute project plans through their completion for assigned service implementations

  • Manage and accurately track time spent on assigned projects and tasks, and meet utilization goals established for the position.

  • Work collaboratively with other departments within the company to ensure the companys operational readiness for new releases

  • Perform demonstrations/presentations of the companys products and solutions to customers

  • Actively participate in tradeshows, workshops and educational events as needed

  • Must be able to successfully perform all duties associated with the Laboratory Technical Consultant regarding the installation of the companys products

  • Perform other related duties as assigned

  • Must be willing to comply to and pass regular background check and drug and/or alcohol screening(s) as required by customer contracts


Knowledge, Skills, and Abilities:

  • At least 3 years experience as a certified Medical Technologist (ASCP, NCA, or equivalent) or at least 8 years working as a Laboratory Technician and possess requirements and ability to complete Medical Technologist certification

  • Working knowledge and understanding of Laboratory Information Software, IVD instrumentation and laboratory workflows

  • Knowledge of or ability to learn Data Innovations products

  • Excellent interpersonal and presentation skills

  • Excellent analytical and problem solving skills

  • Effectively manage multiple priorities under constant deadlines and in potentially stressful environments/situations

  • Self-motivation and ability to successfully work independently

  • Ability to deliver and portray the Companys solutions in a positive and professional manner

  • Effective ability to teach and instruct peers and clients

  • Demonstrated knowledge of and ability to execute upon the principles surrounding project management

  • Ability to meet travel requirements at least 50% travel required, which may include travel outside of normal business hours including evenings and weekends

  • Must be willing to comply with and pass a background check screening(s) as required by customer contracts

  • Ability to follow DIs policies and procedures

  • Sponsorship for a non-immigrant work visa is not available for this position

Education and/or Experience

Completion of an Accredited Program in Medical Laboratory Technology and at least 3 years experience working as a certified Medical Technologist or at least 8 years working as a Laboratory Technician

Physical Requirements/Working Conditions:
While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use. This position may also have high travel requirements to customer sites; must be able to tolerate conditions associated with traveling and working in a laboratory setting.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

  • Demonstrated knowledge of laboratory test Autoverfication (AV) workflow principles and ability to configure and deploy decision rules in laboratory Instrument, Middleware, and/or Laboratory information systems software

  • experience using Data Innovations products/services

  • Certification in Project Management

  • Previous Consulting Experience

  • Experience conducting adult education training courses

  • Proficiency with Microsoft Office and SharePoint applications

Supervision Level

This person reports directly to the Lead Laboratory Solution Consultant, Lead Laboratory Technical Consultant, or Technical & Professional Services Manager.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)


Posted: 2021-09-11 Expires: 2021-10-10
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Laboratory Solution Consultant (REMOTE OPPORTUNITY)

Data Innovations
Colchester, VT 05446

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