14 days old

Learning and Performance Solutions Senior Partner

Be The Match
Minneapolis, MN 55415
  • Job Code
    20000031

BE THE MATCH OPERATING PHILOSOPHY:

Right now, people's lives depend upon our performance. Our leaders have ownership of their areas, the autonomy to determine the best path, and the responsibility to ethically deliver excellent results. Both team members and leaders exemplify our Be The Match Standards.


POSITION SUMMARY:

This role provides performance & learning expertise to Provider Services' internal and external audiences, including employees, volunteers, collecting centers, transplant centers, clients, and more. Responsible for maximizing talent through innovative, learner-centered, and impactful performance & learning solutions that align to our strategic performance outcomes. This role's assignments range from moderate to highly complex and requires skills in consulting, adult learning, instructional design, learning technology, and multimedia development.


ACCOUNTABILITIES:


Learner Experience:

  • Enable Provider vertical teams to provide our customers with world class service and support through innovative learning strategies and curricula

  • Partner with team and business project leads to identify performance needs and consult on strategically aligned performance and learning recommendations

  • Promote and establish immersive learner experiences to guide performance, including but not limited to role-specific learner personas and learning journeys

  • Apply knowledge & skills in consulting, instructional design, development processes, tools, strategies, delivery, and evaluation methods to enable best in class service and performance

  • Design and develop all types of learning solutions using a variety of development tools that exemplify good practices in instructional design

  • Provide train-the-trainer services for support SME facilitator development

  • Stay current on learning theory, instructional design, delivery methods, and best practices related to performance & learning, and sharing with the team

    Project Management:

  • Demonstrate strong project management and ability to lead, design, and develop large scale projects with tight deadlines

  • Collaborate in cross-functional (and cross-vertical) teams to identify performance needs and drive appropriate learning strategy

  • Monitor SME-led program reviews & evaluation needs

  • Direct, assign, or manage the capacity and work of others on project teams (SMEs, etc)

  • Other duties as assigned to support NMDP/Be The Match strategy, goals, and initiatives

    REQUIRED QUALIFICATIONS:

    Knowledge of:

    • Performance Consultation Techniques
    • Instructional Design & Adult Learning Principles
    • MS Office, Adobe, Articulate, WebEx, Learning Management Systems, and/or other related talent technology and social collaboration tools
    • Change Management Principles
    • Project Management
    • Facilitation Techniques


    Ability to:
    • Create modern, visually appealing content for today's learners that's aesthetically pleasing and easy to consume
    • Apply current and emerging instructional design principles and learner-centered design methods with demonstrated application through innovative learning experiences
    • Engage diverse audiences through learning programs with impactful outcomes
    • Demonstrate high degree of business acumen and ability to lead through influence
    • Communicate effectively in all situations with strong interpersonal and consultation skills
    • Establish strong working relationships with internal and external stakeholders, using diplomacy to address conflict and resolve solutions
    • Self-motivate to lead and execute projects on time and within budget
    • Manage and rapidly prioritize multiple projects simultaneously
    • Handle and maintain confidential information
    • Travel 1-3 trips per year (as needed)

    Education and/or Experience:

    • Bachelor's degree and a minimum of 5 years of learning & development experience
    • Proven success and experience in instructional design, outcome-based program design, innovative classroom design, complex, multi-media-rich e-learning experience design, hands-on digital and experience design, and/or instructional technology
    • Demonstrated experience collaborating with SME facilitators to design materials and facilitation coaching in a fast paced and high change work environment

    PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)

    • Relevant certifications and/or Master's degree in Instructional Design, Instructional Technology, Adult Education, I/O Psychology, or Organizational Development
    • Experience working in a healthcare and/or regulated environment


  • REQUIRED QUALIFICATIONS:





    Knowledge of:



    • Performance Consultation Techniques

    • Instructional Design & Adult Learning Principles

    • MS Office, Adobe, Articulate, WebEx, Learning Management Systems, and/or other related talent technology and social collaboration tools


    • Change Management Principles

    • Project Management

    • Facilitation Techniques
    Ability to:

    • Create modern, visually appealing content for todays learners thats aesthetically pleasing and easy to consume


    • Apply current and emerging instructional design principles and learner-centered design methods with demonstrated application through innovative learning experiences


    • Engage diverse audiences through learning programs with impactful outcomes


    • Demonstrate high degree of business acumen and ability to lead through influence


    • Communicate effectively in all situations with strong interpersonal and consultation skills


    • Establish strong working relationships with internal and external stakeholders, using diplomacy to address conflict and resolve solutions


    • Self-motivate to lead and execute projects on time and within budget


    • Manage and rapidly prioritize multiple projects simultaneously


    • Handle and maintain confidential information


    • Travel 1-3 trips per year (as needed)


    Education and/or Experience:




    • Bachelors degree and a minimum of 5 years of learning & development experience


    • Proven success and experience in instructional design, outcome-based program design, innovative classroom design, complex, multi-media-rich e-learning experience design, hands-on digital and experience design, and/or instructional technology


    • Demonstrated experience collaborating with SME facilitators to design materials and facilitation coaching in a fast paced and high change work environment



    PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)




    • Relevant certifications and/or Masters degree in Instructional Design, Instructional Technology, Adult Education, I/O Psychology, or Organizational Development


    • Experience working in a healthcare and/or regulated environment







    Posted: 2020-03-14 Expires: 2020-04-12
    Sponsored by:
    Farm Credit Services of America Logo
    Sponsored by:
    Bank of America Logo

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    Learning and Performance Solutions Senior Partner

    Be The Match
    Minneapolis, MN 55415

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