19 days old

Liability Adjuster

Erie Insurance
Harrisburg, PA 17101
  • Job Code
Division or Field Office:

Harrisburg Branch Office
Department of Position: Claims Department
Work from:
Home within PA

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

Position Summary

Exercises independent discretion or judgment in handling of personal lines and commercial auto claims involving questionable or clear liability issues. Handles simple property damage and litigation claims, limited to small claims court.

  • This is a remote, work from home position with the ideal candidate living in central Pennsylvania.
  • Core working hours for this position are Monday through Friday, 8a.m. - 4:30p.m.

Duties and Responsibilities

Establishes immediate contact with Policyholders and claimants, conducts investigations, interviews insureds, witnesses and physicians, evaluates and makes recommendations regarding coverage.

Sets and maintains adequate reserves, obtains reports and related materials, determines liability and total value of claim, and issues checks or declines payment.

Documents files and submits final report.

Identifies subrogation situations and initiates appropriate action.

Within designated authority, negotiates with plaintiff attorney as required.

Develops and applies a working knowledge of legal and medical claims terminology and procedures.

Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.

Participates on Catastrophe Team when required.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


Values Diversity

Nimble Learning



Customer Focus

Cultivates Innovation

Information Management Skills

Instills Trust

Optimizes Work Processes

Job-Specific Knowledge

Ensures Accountability

Decision Quality


High school diploma or GED required.

Bachelor's degree preferred.

One year claims handling experience, preferably with casualty claims, or equivalent educational experience, required. OR completion of formal ERIE training program, required

Position requires incumbents to provide support for property claims during periods of heavy volume.

Appropriate license as required by state.

Physical Requirements

Lifting 0-20 lbs; Occasional (
Lifting 20-50 lbs; Occasional (
Lifting Over 50 lbs; Occasional (
Driving; Rarely

Pushing/Pulling; Occasional (
Manual Keying/Data Entry; Often (20-50%)

Climbing; Rarely

Nearest Major Market: Harrisburg

Posted: 2022-09-09 Expires: 2022-10-08
Sponsored by:
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Sponsored by:
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Liability Adjuster

Erie Insurance
Harrisburg, PA 17101

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