11 days old

Logistics Specialist

XPO Logistics, Inc.
Mississauga, ON L5B
  • Job Code

Logistics done differently.

At XPO Logistics, exceptional customer service is at the heart of our success. As the Logistics Specialist,you will play an important role in providing logistics and freight solutions for our global customers. Your strong work ethic and attention to the small details will ensure our operations continue to run smoothly. Join us at XPO, and well give you the tools and support you need to excel at your job, while building a career youll love.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generousbenefits package, including extendedhealthbenefits(medical, dental and vision),pension,life insurance, disability and more.

What youll do on a typical day:

  • Perform 100+ inbound and outbound calls for loads to be picked up or delivered

  • Partner with Brokerage team members to deliver exceptional customer service, communicate any issues, verify load details and dispatch drivers

  • Perform 75+ check calls to drivers and carriers to confirm on-time pickup and delivery of shipments

  • Update account managers on any issues that arise throughout the life of loads; create solutions for those problems

  • Investigate product overage, shortage and damage; complete the associated documentation

  • Validate all load data before marking a load as delivered

  • Communicate tracking updates to customers

  • Conduct customer service calls to identify other business unit needs

  • Verify that all order details and reference numbers are accurate, and communicate that information to the drivers and carriers

What you need to succeed at XPO:

At a minimum, youll need:

  • High school diploma or equivalent

  • 6 months of related experience and/or training

Itd be great if you also have:

  • Availability to work a flexible schedule if needed, including some weekends and holidays

  • 1 year of related experience and/or training

  • Knowledge of the transportation industry

  • Ability to adapt to various work assignment changes

  • Excellent interpersonal skills; ability to get along with diverse personalities

  • Strong attention to detail and follow-up skills with the ability to identify and resolve problems

  • Ability to establish and maintain effective, collaborative work relationships both internally and externally

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team energetic, innovative people of all experience levels and talents who make XPO a great place to work.

Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.

Posted: 2019-11-01 Expires: 2019-11-30
Sponsored by:
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Sponsored by:
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Logistics Specialist

XPO Logistics, Inc.
Mississauga, ON L5B

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