14 days old

Maintenance Supervisor - Staybridge Suites Anaheim Resort Disneyland Park, CA

IHG
Anaheim, CA 92805
  • Job Code
    USA12569-118055

About us



At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.



At Staybridge Suites we want our guests to feel like part of the family which means we need you to:



Be down-to-earth by being straightforward and natural



Be thoughtful by being perceptive, caring and accommodating



Be sociable by being upbeat, involved and friendly



Be reliable by being professional, a team player and resourceful



Your day to day



Supervise a shift, project, or aspect of maintenance/engineering operations which may include scheduling employees, assigning daily work and projects, training and coaching employees, inspecting work for quality and productivity, and initiating corrective and/or disciplinary action as needed.



Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.



Inspect work assignments to ensure that work is completed in a timely manner and within specifications. Monitor performance and recommend and/or initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.



Promote teamwork and quality service through daily communication and coordination with other departments.



Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.



Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.



Schedule and/or perform preventive maintenance duties as outlined in the Preventative Maintenance Program (e.g. HoliKare, CrowneKare, SuiteKare, etc.).



Assist in educating/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule and/or perform preventative maintenance and repairs as needed.



Ensure that equipment is prepared and operational for the following days work.



May assist with other duties as assigned.



May serve as Manager of Duty as required.



This job is a third layer of supervision in maintenance/engineering operations at a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, or 2nd in command in a smaller, less complex property.



What we need from you



Must have the legal right to work in this country



Must reside in the U.S. and be ready for in-person interviews when applying



Some college or advanced vocational training plus two years of experience in general building maintenance and/or construction, or an equivalent combination of education and experience. Hotel maintenance and supervisory experience preferred. Professional certification and license if required by law.



This job requires ability to perform the following:



Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds



Frequently standing up and moving about the facility



Frequently handling objects and equipment to maintain the facility



Frequently bending, stooping, kneeling, climbing and crawling



Specialized expertise in plumbing, electrical, mechanical, and carpentry fields. Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required.



Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests.



Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals.



Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.



Problem solving, reasoning, motivating, organizational and training abilities are used often.



May be required to work nights, weekends, and/or holidays.



What we offer



In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.



IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.







Posted: 2020-01-08 Expires: 2020-02-06
Sponsored by:
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Maintenance Supervisor - Staybridge Suites Anaheim Resort Disneyland Park, CA

IHG
Anaheim, CA 92805

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