23 days old

Manager Business Process, Lands' End Business Outfitters

Lands End Inc
Dodgeville, WI 53533
  • Job Code
    MANAG01511

Business Process Manager, Lands End Outfitters



The Lands End Outfitters (LEO) Business Process and Program Support Manager will lead Divisional business initiatives as point-of-contact ensuring successful deliveries/implementations. The Manager will facilitate Program Support for all activities related to building, maintaining and supporting LEO Divisional projects and processes. They will take the lead on medium to large complex projects to ensure execution of timelines and overall success of the projects. In addition, this position may be required to participate at the granular requirements and deployment levels to ensure processes are protected. Review current state business processes that are impacted by the new initiatives, document the as-is state, work with subject matter experts to envision and document future state, analyze the gaps between the two states, and create a project plan to that directs the successful delivery/implementation for the initiative.



This position works closely with IT, operational and departmental resources to understand systems and process implications that are both outside and within the LEO universe. LEO initiatives impact both divisional processes and systems and the position will ensure that our divisional needs, in all forms (eg: data integration, security, cross functional processes, reporting) are properly evaluated. In partnership with Operations, IT, and LEO Cross functional Partners, this role will outline requirements and business needs for functionality, and help formulate the divisions initiatives, and future strategies. In addition, this role will manage a small team of individuals.



  • Identify project requirements (assess and align on customer needs and balance with current solution capabilities)

  • Document project scope and direct the implementation process.

  • Develop problem solutions by describing requirements in a work-flowchart and diagram; study system capabilities; analyze alternate solutions

  • Balance constraints and deliver projects on time, on budget and within quality standards.

  • Analyze work flow and procedures to expand operational knowledge

  • Lead projects through completion; track, monitor, report and coordinate

  • Maintain professional and technical knowledge

  • Identify opportunities to improve processes and recommend solutions


Successful Candidate Should Have Following Skills, Knowledge, and Abilities:



  • One to three years proven business analysis success on medium to large sized projects. Including: process documentation and demonstrated ability to contribute to and lead early ideation and business requirements definition. Two to five years experience with project management, ideally ranging from medium to large projects.

  • Previous experience presenting and influencing decisions for processes, concepts, and capabilities to both internal and external customers

  • Proven ability to lead a small team of people; must be able to provide direction and constructive feedback to team. Must be collaborative with ability to build relationships and influence across levels and functions, as well as provide guidance on how to effectively leverage capabilities

  • Excellent interpersonal and communication skills: listening, verbal and written. Comfortable in a fast paced, dynamic environment

  • Previous experience process mapping and current state analysis

  • Proven problem solver with ability to get to root cause and identify creative solutions.

  • Excellent time management skills with proven ability to multi task; success meeting or beating deadlines

  • Must be able to think and plan strategically with strong attention to detail and high level of accuracy. Demonstrated ability to manage projects (develop project plan; track, monitor and report progress, meet deadlines)






Posted: 2019-11-14 Expires: 2019-12-13
Sponsored by:
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Sponsored by:
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Manager Business Process, Lands' End Business Outfitters

Lands End Inc
Dodgeville, WI 53533

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