15 days old

Marketing Experience Information Specialist

Washington, District of Columbia 20001
  • Job Code
  • Job Type
  • Job Status
    Full Time

The Marketing Department of Arnold & Porter has an opening for a Marketing Experience Information Specialist in the Washington, DC office.  The Specialist will be instrumental in rolling out a new experience software platform, developing processes and workflows to collect experience data and being actively involved in keeping our experience information accurate, robust and up-to-date.  After the launch of the program, the specialist will be involved in gathering feedback from users, keeping the data fresh and planning improvements that address the needs of constituents across the Firm, including lawyers, marketing, IT, finance, matter intake, business development and recruiting.
Responsibilities include but are not limited to:
• Working with the Director of Business Development on planning, implementation and deployment of a new industry-leading experience database platform.
• Preparing existing data, including addressing data quality issues, for migration of existing experience data to the new system.
• Developing and making recommendations on configuration options, workflows, processes, fields, and data taxonomies for the new platform.
• Serving as the experience database ambassador within the Firm and encouraging maximum adoption. Leading training and support for Marketing staff on the effective use of the software.
• Creating effective communications including documentation for various stakeholders on the planning, implementation and use of experience resources.
• Acting as a central resource to the business development team regarding experience descriptions.
• Entering experience information data from awards submissions and other sources into the database.
• Working in partnership with business development team members and attorneys, creating and updating compelling experience lists to be used in pitches and marketing materials.
• Devising internal processes and procedures for gathering experience information.
• Exploring new ways for the Firm to get full value from the experience database platform.



• Bachelor’s degree required.  Equivalent experience will be considered.
• Minimum of five years of prior experience working at a law firm or relevant professional services firm.
• Prior experience as a legal assistant/paralegal or in legal marketing a plus.
• Proficient in a range of computer software applications, Word, Excel, and PowerPoint.
• Experience with databases required.
• Experience with experience databases preferred, especially with software of the Foundation Software Group.
• Excellent written communications and organizational skills.
• Confident communicator, ability to work effectively with various stakeholders in different departments of the Firm.
• Excellent project management skills and capable of handling multiple projects simultaneously.
• Ability to work well in a team as well as independently.
• Deep understanding of law firms and of the scope of work handled by large law firms. 
• Experience documenting and communicating processes and workflows.
• Experience with managing data and data entry.


Arnold & Porter is an equal opportunity and affirmative action employer that does not discriminate on the basis of race, color, creed, religion, national origin, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), age, marital status, sexual orientation, gender, gender identity, gender expression, transgender, disability, medical condition, family leave status, citizenship status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Our Firm's equal opportunity policy applies to all employment practices and terms and conditions, including, without limitation, recruitment, employment, assignment, training, compensation, benefits, promotions, disciplinary action and terminations. To achieve our goal of equal opportunity, Arnold & Porter Kaye Scholer maintains an affirmative action plan through which it makes good faith efforts to recruit, hire and advance in employment qualified minorities, females, individuals with disabilities and protected veterans. If you would like more information about your EEO rights as an applicant under the law, please click EEO is the LAW and the Supplement poster.
Arnold & Porter is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity


  • Legal Services
Posted: 2019-01-02 Expires: 2019-02-01
Sponsored by:
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Sponsored by:
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Marketing Experience Information Specialist

Arnold & Porter
Washington, District of Columbia 20001

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