29 days old

Member Retention Field Associate - New York, NY - PS20896

Anthem, Inc.
New York, NY 10007
  • Job Code
    PS20896
Anthem, Inc. is the nation's leading health benefits company serving the needs of approximately 40 million medical members nationwide.

Your Talent. Our Vision. At Empire Blue Cross Blue Shield, a proud member of the Anthem, Inc. family of companies, its a powerful combination, and the foundation upon which were creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve.





Member Retention Field Associate - PS20896





This position is responsible for managing members scheduled to lose Medicaid, FHP or CHIP coverage in the recertification process.





Primary duties may include, but are not limited to:



  • Manages members and recertifies their benefits with the State prior to the member losing coverage.

  • Manages enrollment with completing applications that were submitted as incomplete or were determined to have presumptive or temporary eligibility.

  • Collects delinquent premiums to ensure members do not lose healthcare coverage.

  • Completes assigned appointments in a timely manner.

  • Creates recertification appointments by home visits from member contact lists.

  • Attends recertification events.


  • Requires a high school diploma

  • 1+ years of related experience; or any combination of education and experience, which would provide an equivalent background.

  • Requires the ability to work flexible hours and weekends and to pass Marketing Training Program to become certified as a Facilitated Enroller in NY State.




Anthem, Inc. is ranked as one of Americas Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.





Posted: 2019-07-21 Expires: 2019-08-19
Sponsored by:
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Member Retention Field Associate - New York, NY - PS20896

Anthem, Inc.
New York, NY 10007

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