1+ months

Mulesoft Middleware Administrator

Charlotte, NC 28230
Mulesoft Middleware Administrator

Charlotte, North Carolina;Richardson, Texas

**Job Description:**

Leads and/or participates in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming and data center capabilities. Responsible for components of highly complex engineering and/or analytical tasks and activities. Establishes input/output processes and working parameters for hardware/software compatibility, coordination of subsystems design, and integration of total system. Viewed as a technology subject matter expert; able to provide and communicate complex technology solutions across differing audiences including technical, managerial, business executives, and/or vendors. Will have responsibility for multiple, complex projects; will direct activities of teams related to special initiatives or operations and may have direct reports. Leads the resolution process for complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Information Technology degree and/or technology certifications preferred or substantial equivalent experience. Typically 7-10 years of IT experience.

Please see LOB JOB DESCRIPTION below:

**The Technology Infrastructure Organization:**

+ Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world

+ Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully

+ Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.

+ Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.

+ Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.

+ Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.


Bank of America / Merrill Lynch is seeking a MuleSoft/Middleware Administrator with hands on experience designing, building and maintaining MuleSoft based Integration and API platforms. The MuleSoft Administrator will be responsible for translating the requirements into one of the infrastructure design, build it, and perform QA/QC tests to ensure platform meets the requirements. The administrator will also work closely with new clients to on board them to MuleSoft platform, help them setup CI/CD routines, configure MuleSoft runtimes, help application teams do performance testing. The administrator will also be responsible for setting up monitoring, troubleshooting environment issues on Linux and Windows environment, and manage access. Candidate should have a proven track record of being able to plan, prioritize, estimate, and deliver projects on time.

Responsibilities Include:

Build high quality API/Integration/Middleware platforms that are scalable and global at the core

Build custom policies, frameworks/components, Mule flows, error handling, transaction tracing

Setup Mule Exchange catalogue orgs and assets in Anypoint Platform Private Cloud Edition (PCE)

Create wrapper APIs based on Mule Anypoint Platform Management APIs for automation and integration of other platforms to API Hosting platform

Configure Mule runtimes, Gateway runtimes and connectors

QA/QC Mule environments for release to the clients

Coordinate performance testing and performance tuning of MuleSoft applications

Coordinate negative testing and other go live activities for new clients

Setup various monitoring templates including Splunk, AppDynamics and other tools

Using Mule Management APIs, build onboarding and access management automations to the API Hosting platform

Setup API Analytics for consumption through various channels including Splunk and custom dashboards

Setup distributed as well as embedded API gateways with various load balancing topologies

Setup security models and policies for consumers and producers of API and catalog assets

Work across various platforms and the associated stakeholders/business users

Understand and follow company policies surrounding data governance, security, and API development

Assist integrations team in adopting and learning MuleSoft

Work collaboratively with a geographically dispersed team

Required Skills:

Technical Skills

Hands on experience in MuleSoft Anypoint Platform Private Cloud Edition (PCE)

Experience in developing large-scale integration and API solutions using MuleSoft

Experience in creating RAML and SWAGGER based API contracts and mocking services

Experience in working with API Management, ARM, Exchange and Access Management modules of PCE

Experience in creating custom policies and custom connectors

Experience in deploying API / Microservices using various modes including ARM, Containers and Cloud

Development skills/tools: Java/J2EE, Eclipse, Unix Shell Scripting, ANT, Jython/Python, .Net, Powershell

Experience with Continuous Integration and Delivery practices and automation tools (e.g., Jenkins, Ansible / Tower)

Experience with SDLC development processes (Waterfall, Agile, Lean) and tools (e.g., Jira, Confluence, Rally, Git)

Hands on Linux / Unix and Windows experience in context of setting up MuleSoft environments/troubleshooting

Experience with Service Oriented Architecture / Microservices etc.

Willing to learn new technologies

Excellent problem solving & troubleshooting skills

Communication / Relationship Skills

Lead effectively in a matrix organization with teams of skilled architects, engineers, developers and business partners with minimal supervision.

Excellent oral and written communication skills with the ability to adjust to technical and non-technical audiences across the organization

Experience creating technical documentation and training materials

Ability to work autonomously with minimal supervision and collaborate effectively with local and remote co-workers

Willing to work in rotating shifts supporting major releases


3 - 5 years Enterprise Application Integration development/administration experience with 2+ years of MuleSoft experience

MuleSoft Integration/API pro certification will be a big plus

Mule 4 and PCE 2.0 experience will be a plus

Good understanding of middleware technologies

Previous experience in TIBCO or similar middleware administration experience

Production Support experience desirable but not mandatory

Desired Skills:

Minimum of a 4 year degree in computer science or equivalent experience


1st shift (United States of America)

**Hours Per Week:**


Learn more about this role

Full time


Manages People: No

Travel: Yes, 5% of the time


Talent Acquisition Contact:

Referral Bonus:

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .

To view the "EEO is the Law" Supplement, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .


  • Banking / Finance
Posted: 2020-01-25 Expires: 2020-06-05

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.

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Mulesoft Middleware Administrator

Bank of America
Charlotte, NC 28230

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