19 days old
2017-11-062017-12-05

Network Operations Center Technician

Koch Business Solutions, LP
Wichita, KS
  • Job Code
    049640
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A Day In The Life Typically Includes:





  • Works in a large-scale networking environment under minimal supervision performing tasks per predefined documented procedures.

  • Monitor 600+ network interfaces and 11,000 total monitored devices, domestic and international via a network performance monitoring solution.

  • Work with third party vendors both during routine deployment and outages providing first level troubleshooting and problem resolution including defined escalation processes.

  • Ensure escalations are handled in a professional, consistent, and relentless manner.

  • Responsible for application job monitoring and restarts utilizing multiple job scheduling software systems.

  • Documents, tracks and monitors various platform issues including environmental and access to data centers.

  • Mandatory shift work, rotating, includes holidays and weekends




What You Will Need:



Basic Qualifications
  • Experience working in network operations environment

  • Willing and able to work rotating 24/7 shifts

  • High school education supplemented by 2-year Associate degree in a network related field or 1+ year similar business networking work experience.






What Will Put You Ahead?



Preferred Qualifications:



  • Experience working with ticketing systems (ie; Service Now)

  • Experience working with network monitoring tools (ie; Orion)

  • Experience working with job schedulers (ie; Tivoli TWS)

  • Experience working with a variety of Operating Systems

  • Experience working with Net Act Cisco Systems, Ethernet Software, Cisco Prime for Routers

  • Experience in circuit testing

  • Ability to assess situations and escalate properly, following internal procedure.

  • Experience with enterprise / managed service provider network solutions including Local Area Network (LAN), different Wide Area Network (WAN), Wireless, and Virtual Private Networks (VPN) technologies.

  • Practical experience with all common transport and routing protocols with a specific emphasis on BGP (Border Gateway Protocol) and OSPF being desirable.

  • Strong knowledge of Cisco IOS and familiarity with the Cisco product line

  • Automation / Scripting experience

  • Knowledge of network monitoring and management protocols

  • Prior experience with the administration and troubleshooting of large enterprise networks or large managed service provider network.

  • Experience working with complex enterprise WAN environments, including the following topologies and protocols: BGP, OSPF, MPLS, GRE, IPSec.

Want to learn more about KBS?



Salary and benefits commensurate with experience.
We are an equal opportunity employer. Minority/Female/Disabled/Veteran
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

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Network Operations Center Technician

Koch Business Solutions, LP
Wichita, KS

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