18 days old

Operations Specialist

Crown Castle
Franklin, TN 37064
  • Job Code

Company overview

Crown Castle works around the country to build and maintain the infrastructure behind the worlds most revolutionary technologies. Crown Castle owns, operates and leases more than 40,000 cell towers and over 80,000 route miles of fiber supporting small cells and fiber solutions across every major US market. This nationwide portfolio of communications infrastructure connects cities and communities to essential data, technology and wireless service bringing information, ideas and innovations to the people and businesses that need them. Crown Castle is an S&P 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of more than $80 billion.

Position Title: Operations Specialist 5N

Position Summary

Responsible for the effective management and execution of all designated tasks and project assignments, regionally. Assists project teams in the effective tracking and reporting of budgets and schedules, including coordinating all deliverables and requirements of the entire cross-functional project team.

Essential Job Functions

  • Monitor and report Key Performance Indicators (KPIs) of deliverables and supporting workflows to measure operational performance, as well as, identify and assess areas of opportunity for improved process efficiencies and performance

  • Provide support across multiple projects and project teams to ensure execution of project tasks and deliverables are being tracked and reported with a high level of accuracy.

  • Support project tracking, reporting and schedule adherence efforts across multiple projects and project teams.
  • Manage small scale projects from inception to completion, ensuring that all project activities are effectively and efficiently coordinated, completed on time and within budget.

  • Develop accurate project plans for all assigned projects, modify as needed and direct close-out of completed jobs including the receipt of all required documentation.

  • Attend project meetings to provide comprehensive job status reports and address any conflicts or issues that arise.
  • Ensure Crown Castle leadership and applicable cross functional Crown Castle team members are aware of issues that will impact project completion or cost.

  • Responsible for obtaining and maintainng all requisite documents related to said projects.

  • Vendor management, where applicable.

  • Partner with project team in leading internal and external deployment meetings and interact with applicable cross funcational Crown Castle teams.


  • High School diploma or equivalent

  • Two (2) year technical degree preferred

Experience/Minimum Requirements

  • Two (2) years of related experience

  • Excellent organizational/administrative skills

  • Strong, Microsoft Office skills (Excel, Powerpoint, Word)

  • Ability to multi-task in a fast pace environment

  • Strong verbal and written communication skills

Customer-facing project coordination experience preferred

Posted: 2020-03-14 Expires: 2020-04-12
Sponsored by:
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Sponsored by:
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Operations Specialist

Crown Castle
Franklin, TN 37064

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