16 days old

Operations Specialist

Leica Geosystems
Newport, RI
  • Job Code
We seek a creative, agile-minded Operations Specialist who is a "utility player" to join a growing team that has been charged with establishing a global eCommerce channel for a multi-national B2B technology company.

Our goals are to be:

  1. The authoritative source of information about our products and their uses.
  2. The most convenient and credible place to buy them.

We have developed and continue to refine an approach that combines Content Marketing and eCommerce best practices to create a Customer Experience that aims to achieve these goals. Our customers expect credible, quality support and training information from our digital properties.


Store Operations Support

  • Work with NAFTA selling units to ensure on-line orders are properly and promptly entered into SAP ERP system
  • Verify product and value flow processes are followed for all orders entered in eCommerce Drupal store and SAP ERP
  • Local subject matter export for SAP as it relates to eCommerce requirements
  • Identify and analyze methods to streamline manual processes where possible
  • Support AR/AP requirements as needed
  • Primary contact for SU on all items related to eCommerce store requirements
  • Responsive to questions from current or prospective customers
Partner Support
  • Provide partners order updates
  • Creating software licenses for ADSK products via ISV portal

Store Operations
  • Support store operations team as needed in day-to-day operations
  • Support content roll-out teams as needed

Preferred Qualifications

  • Must be innovative, creative and collaborative
  • SAP-R3 knowledge for ability to quickly learn via OJT
  • Knowledge of LGS eCommerce platform and LGS' SAP-R3 integration
  • Ability to work well with multi-functional, multi-cultural teams
  • Self-motivated and pro-active
  • Excellent verbal and written communication skills
  • University degree
  • Strong interpersonal and influencing skills
  • Meticulous attention to detail
  • Retail, sales or other customer facing experience is preferred
  • 1-3 years experience
Other Requirements:
  • Some international and regional travel, approx. 10%
  • Accounting/Finance background a plus
  • Fluency in Office 365 Suite and SmartSheet
  • Other foreign languages a plus

Leica Geosystems is an equal opportunity employer.

Sponsored by:
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Sponsored by:
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Operations Specialist

Leica Geosystems
Newport, RI

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Newport, RI

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