13 days old

Order Management Specialist

Rheem
Scottsboro, AL 35768
  • Job Code
    190000GS

Order Management Specialist

Position Description

POSITION INFORMATION

Position Title:

Order Management Specialist

Business Unit:

HTPG

FLSA

Non-Exempt

Approved Date:

Date Last Edited:

9/ 10 /201 9

POSITION SUMMARY

The Order Management Specialist (OMS) acts as the link between Sales, Manufacturing, Customer Service, and Shipping to help facilitate orders and process freight claims. This position involves clarification and communication of order changes regarding product information, ship/delivery dates, and open orders.

ESSENTIAL FUNCTIONS

Responsibilities

  • Review customer order status daily and communicate with internal customers (Sales, Manufacturing, Customer Service, and Shipping) regarding order changes to include changes to shipping details

  • Communicate with internal customers regarding parts issues with in-process orders

  • Run and distribute critical departmental reports such as open order report and released production run report

  • Escalate order issues as necessary

  • Process freight claims

    Required for All Jobs

  • Performs other duties as assigned







  • Posted: 2019-10-10 Expires: 2019-11-08
    Sponsored by:
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    Sponsored by:
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    Order Management Specialist

    Rheem
    Scottsboro, AL 35768

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