29 days old

Patient Scheduling Specialist - Appointment Call Center - 8007 Excelsior Dr (Ongoing Posting) (5924)

University of Wisconsin Hospitals and Clinics Authority
Madison, WI 53703
  • Job Code

Join the #1 hospital in Wisconsin!

We are seeking a Patient Scheduling Specialist to:

  • Perform duties to facilitate and coordinate scheduling of non-surgical procedures.

  • Be responsible for highly variable scheduling work typically due to scheduling in a Specialty Care Environment.

  • Complete multi-disciplinary scheduling comprehensive clinics with more than one billing provider in which multiple providers across multiple disciplines require scheduling for the same date of service for a patient.


Minimum - High school diploma or equivalent.

Preferred - Associate or Bachelors degree in Business Administration, Healthcare, or other related field.

Work Experience:

Minimum One (1) year of previous experience working in an office or customer service environment.

Preferred Previous experience working in healthcare,experience scheduling patients, and experience coordinating multiple activities in an office setting.

Required Skills, Knowledge, and Abilities:

  • Excellent customer service skills.

  • Excellent verbal, listening and written communication skills.

  • Ability to operate a computer.

  • Knowledge of Medical Terminology preferred.

  • Ability to handle multiple priorities simultaneously.

  • Excellent organizational skills.

  • Ability to think independently and demonstrate good problem-solving skills.

  • Ability to work in a team environment and to collaborate with a variety of individuals in a positive manner.

Physical Requirements:

Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools.Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties.Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Work Schedule:

This posting represents all available Patient Scheduling positions at the Appointment Centerwith UW Health. Scheduled shifts are generally 8:30 AM - 5:00 PM, Monday through Friday. Hours may vary based on the operational needs of the department.

UW Health Administrative Facilities-UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

Learn more about this opening

UW Hospital and Clinics benefits

We are an Equal Employment Opportunity, Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Posted: 2020-07-09 Expires: 2020-08-07
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Patient Scheduling Specialist - Appointment Call Center - 8007 Excelsior Dr (Ongoing Posting) (5924)

University of Wisconsin Hospitals and Clinics Authority
Madison, WI 53703

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