8 days old

Patient Services Manager 1

Chicago, IL

Unit Description

Sodexo is seeking a Patient Services Manager to join our team at Mercy Hospital and Medical Center located on the near south side of Chicago. This position will have a significant impact on patient satisfaction by managing a room-service style food production and delivery operation. The meals served per meal period range from 150 to 180.


The ideal Patient Services Manager candidate will have:

  • Previous experience in patient meal services
  • Passion for delivering high quality food
  • Experience managing a union workforce
  • Excellent customer service skills
  • Result oriented management 
  • Practical PC experience with Microsoft Office, labor management software, and food management software
  • Working knowledge of specialized patient diets
  • Flexibility with covering and/or expanding into other aspects of the operation as required
  • Experience effectively engaging employees in our mission

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports



Qualifications & Requirements

Basic Education Requirement - Associate's Degree 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


  • Food Services
Posted: 2018-12-07 Expires: 2019-01-06

About Us

Sodexo touches the lives of 75 million consumers in 80 countries every day. In North America alone, we serve more than 15 million consumers at 9,000 client sites. Wherever we work, our dedication to making every day a better day for people and organizations comes from one goal —to positively improve Quality of Life.


Sponsored by:
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Sponsored by:
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Patient Services Manager 1

Chicago, IL

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