12 days old

Portfolio Manager Services, AVP

State Street
Berwyn, PA 19312
  • Job Code

Responsible for producing results ofdaily accounts review to confirm health of portfolios for trading, reporting and performance. Under the direction of the AVP, monitors assigned accounts for issues associated with cash, settlements, ad-hoc processing, and client reporting and performs pre / post cycle reviews. Expected to work with reduced oversight to identify exceptions and escalate issues once appropriate research has been completed. This person will be highly regarded with an excellent track record in his or her current environment and must be a strong decisive results oriented individual who can develop and manage relationships across the company with a wide variety of partners based on trust, teamwork and knowledge.


  • The position will require the ability to analyze diagnose design and implement solutions to work with client data for smaller clients or aspects of larger more complex clients.
  • Liaise with colleagues within the Berwyn, London, Australia and IndiaSSC offices and divisions globally, where required, for query resolution
  • Act as the main point of contact for client queries relating to the Recordkeeping system and client file deliveries are tracked with proactive management to ensure timely response and resolution
  • Perform key Recordkeeping system functions
  • Perform an overview function for the Shared Services functions identifying operational trends issues and areas for improvement.
  • Perform work independently within scope of established guidelines and according to specific procedures.
  • Handle and resolve issues involving all operational and various IT areas (e.g. Asset servicing, Trader Support and Client Reporting)
  • Assist in the set up and transition process of new client accounts
  • Support and provide analysis for Client Change Request items impacting the Enterprise processes and Operating Models
  • Take ownership of issues to resolution, engage teams as needed to gain consensus and communicate progress.


  • Work independently to research and resolve problems considering multiple avenues for resolution.
  • Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution.
  • Provide guidance and support, act as resource and assist team members from multiple operational areas relating to Enterprise queries.
  • Review and sign off internal Change Specification Documents impacting Enterprise systems and assess client impacts
  • Complete any ad-hoc tasks as identified by the line manager
  • Provide Subject Matter expertise for complex system architecture queries / changes


  • B.S. degree in Accounting or Finance preferred.
  • Minimum 7-12 years of Middle Office and/or Front Office support experience.
  • Previous experience with Charles River Development a plus.
  • Knowledge of securities language preferred.
  • Strong interpersonal, organizational and attention to details skills.
  • Strong written and verbal communications.
  • Must be deadline oriented with the ability to provide technical expertise to resolve daily problems.

Posted: 2020-01-08 Expires: 2020-02-06
Sponsored by:
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Sponsored by:
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Portfolio Manager Services, AVP

State Street
Berwyn, PA 19312

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