25 days old

Process Design Consultant I - Mortgage Servicing Platform

Simi Valley, CA 93065
**Job Description:**



Position is not myWork eligible, must be on-site in one of the following:



Chandler, AZ; Simi Valley, CA (Tapo & American campuses); Thousand Oaks, CA: Westlake Village, CA; Jacksonville, FL; Charlotte, NC (One Bank of America Center); Greensboro, NC; Plano, TX



**Line of Business Description:** This role is in support of the Mortgage Servicing Platform group within the Mortgage and Vehicle Servicing Operations (MVSO) organization. Responsibilities include, but are not limited to:



+ Engages with business partners to analyze, implement, and update processes by utilizing sound process improvement models and techniques.

+ Manages design or redesign of processes or projects using six sigma methodologies.

+ Integrates best practices with process design to ensure continuous process improvement. Builds action plans and drives execution.

+ Applies business redesign concepts, practices and DFSS tools

+ Thinks strategically/analytically, understands the big picture, the drivers of success, communicates with impact and drive decision making across the teams.



**_Enterprise Description:_** _Engages with business partners to analyze, implement, and update processes by utilizing sound process improvement models and techniques. Manages design or redesign of processes or projects using six sigma methodologies. Integrates best practices with process design to ensure continuous process improvement. Builds action plans and drives execution. Applies business redesign concepts, practices and DFSS tools. May manage teams to achieve process or project objectives. Processes are within a product or service delivery within a single business unit or department and are typically directed toward improving a single business, product, or function. May be Green Belt or Black Belt certified._



Qualifications



**Required Skills and Experience**



+ 5+ years of all aspects of end-to-end project management experience including process improvement/re-engineering and technology change efforts

+ Strong Analytical skills to manipulate data using MS products such as Excel, Access, PowerPoint,Project, Visio and SQL (desired).

+ "Consultant" type mind set - creative problem solving, can do attitude

+ Ability to help drive end-to-end initiatives with little direction from the Leadership Team

+ Experience supporting and participating in technology change efforts in senior project manager role

+ Demonstrated PowerPoint presentation skills and ability to target messaging to different audiences

+ Proven experience with managing a large, complex group of stakeholders and ability to communicate effectively and influence decisions to achieve desired results

+ Excellent decision making skills with an assertive and proactive communication style

+ Excellent communication skills (verbal, written and presentation) and active listening skills

+ Must be proficient in data management to include strong data analytic capability

+ Must have excellent organizational skills and be able to handle multiple tasks to meet extremely compressed deadlines

+ Enthusiastic, energetic, determined and positive especially under pressure

+ Ability to navigate enterprise, research and resource information across the bank

+ Critical thinker and Risk minded



**Desired Skills and Experience**



+ Knowledge of Mortgage Servicing desired

+ Planning in a monthly Agile environment preferred

+ Green Belt or Black Belt certification a plus



**Posting Date** : 12/21/2018



**Location** :

Chandler, AZ, Building D, 2505 W CHANDLER BLVD,

Simi Valley, CA, 1800 TAPO CANYON RD (CA6914),

Westlake Village, CA, 31303 AGOURA RD (CA6917),

Thousand Oaks, CA, 225 W HILLCREST DR (CA6918),

Simi Valley, CA, 450 AMERICAN ST (CA6921),

Jacksonville, FL, BANK OF AMERICA OFFICE PARK, 9000 SOUTHSIDE BLVD BLDG 600,

Charlotte, NC, ONE BANK OF AMERICA CENTER, 150 N COLLEGE ST,

Greensboro, NC, BANK OF AMERICA TRIAD CENTER, 4161 PIEDMONT PKWY,

Plano, TX, BUILDING C, 7105 CORPORATE DR,

- United States



**Travel** : Yes, 5% of the time



**Full / Part-time** : Full time



**Hours Per Week** : 40



**Shift** : 1st shift



**Weekly Schedule** : Monday Friday 8am to 5pm with flexibility for additional time based on business need.



**Assistance for Applicants with Disabilities**



Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .



**Diversity & Inclusion**



At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



**Frequently Asked Questions**



Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.

Industry

  • Banking / Finance
Posted: 2018-12-24 Expires: 2019-01-23

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Process Design Consultant I - Mortgage Servicing Platform

Bank of America
Simi Valley, CA 93065

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