19 days old

Processing/Admin-Automotive Remarketing

Merchants Automotive Group, Inc.
Hooksett, NH 03106
  • Job Code
    B204102201

Merchants Fleet is the fastest growing fleet management company in the country, with over 50,000 vehicles under management. Our mission is to provide our clients with the most innovative fleet management experience nationally. We partner with our clients to optimize the mobility of their organization, through leasing, fleet services and customized solutions. Through innovative thinking and specialized teams, Merchants elevates the fleet performance of its broad range of clients.


Merchants is an award-winning place to work with accolades including; Best & Brightest, Best Company to Work For 2015-2019, Great Place to Work and Coolest Company for Young Professionals.



Description: Responsible for timely processing and the analysis of various types of leasing transactions that can include but not limited to: inventory sales, lease payoffs and disposition. Validate all required documents, dates and information have been provided and is accurate, including Bills of Sale and Titles. Through a proactive process, resolve, escalate and partner with Merchants associates to payoff vehicles within Service Level Standards. Develop relationships with third party providers for required and/or missing documentation.


Key Responsibilities:


  • (80%) Process transactions

  • Process various end of lease transaction types.

  • Validate required documents, dates and information have been provided and are accurate.

  • Research processing questions or topics and communicate findings to the appropriate parties.

  • Monitor exceptions and ensure timely response from business partners and third-party vendors.

  • Escalate aged items and drive resolution.

  • Suggest process improvements to enhance quality, improve productivity and minimize risk.
  • (10%) Daily Workflow Reporting

  • Run daily workflow reports.

  • Engage management when processing days are at risk.

  • Provide volumes and aging status to management during weekly meetings.

  • (5%) Business Relationships

  • Work closely with the operations, purchasing, customer service and transportation team members and management.

  • Contact third party vendors and develop contact list for future requests.

  • (5%) Additional projects as assigned.

Skills:


    1. Strong time management, effective planning and organizational skills.

    2. Excellent written and oral communication skills.

    3. Experience in customer service and outbound calling.

    4. Ability to interpret and analyze data.

    5. Strong processing skills in a fast-paced environment.

    6. Ability to affectively interface with peers, management and business partners.

    7. Strong computer skills with experience in Microsoft Word, Excel, and Outlook.

Experience:


  • Minimum two to three years of customer service and/or business processing experience.

Education:


  • Associates/Bachelor Degree in Accounting/Finance preferred. (but not mandatory)






Posted: 2020-01-31 Expires: 2020-02-29
Sponsored by:
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Sponsored by:
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Processing/Admin-Automotive Remarketing

Merchants Automotive Group, Inc.
Hooksett, NH 03106

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