1+ months

Production Services Lead

Chandler, AZ 85286
Production Services Lead

Charlotte, North Carolina;Chandler, Arizona

**Job Description:**

Bank of America is seeking a Production Services Lead.

Primary Responsibility:

Resource will be responsible for providing support to the primary portfolio release manager (a.k.a Vertical Release Manager) via various release management functions and capacities.

The role will require learning and understanding the Banks Enterprise change process, ensuring compliance to that change process, and utilizing that change process to advocate for change on behalf of the change sponsors.

The function will require understanding the software development lifecycle in order to provide on-going support of Integrated, Independent and Off-Cycle release events.

Documenting the production change using Enterprise SORs (e.g. Remedy, etc).

Advocate for and present production change requests at various Enterprise review/approval forums.

Resource will need to provide release control Room Support during all planned release events.

Lead specific release event activities on weeknights and weekends.

Participate in activities to review and improve internal team change processes.

Generating metrics from available data.

Required Skills:

Software development or infrastructure support background

Prior release management experience with application or infrastructure changes

Understanding of the software development lifecycle process

Demonstrate ability to take a problem and work to find a solution independently

Strong communication skills (written and verbal)

Strong diagnostic and analytical abilities

Proficient with Microsoft Office tools (Outlook, Communicator, Word, Excel, and SharePoint)

Able to work independently or as a part of the team

Desired Skills

Strong communication skills both verbally and written

Strong organizational skills and ability to multi-task

Ability to work night & weekend hours as required


1st shift (United States of America)

**Hours Per Week:**


Learn more about this role

Full time


Manages People: No

Travel: No


Talent Acquisition Contact:

Referral Bonus:

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .

To view the "EEO is the Law" Supplement, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .


  • Banking / Finance
Posted: 2020-01-22 Expires: 2020-06-05

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.

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Production Services Lead

Bank of America
Chandler, AZ 85286

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