17 days old

Production Support Marketing Coordinator

Concord, CA
  • Job Code

NRT LLC is the nations largest owner and operator of residential real estate brokerages operating in more than 50 of the 100 largest metropolitan areas in the United States, with approximately 790 offices and 47,500 independent sales associates in. NRT is a subsidiary of Realogy (NYSE: RLGY). NRT is ranked the No. 1 residential real estate brokerage firm in the U.S. for 20 years in a row, according to the REAL Trends 500 report. The ranking is based on 2016 closed sales volume and closed transaction sides for the nation's top 500 brokerages. NRT led the ranking with $166 billion in sales volume and 337,780 transaction sides on a pro forma* basis.

*This takes into consideration the estimated full-year performance of companies acquired by NRT during 2016.

Visit www.nrtllc.com for more information

The Product Support Marketing Coordinator is responsible for providing direct assistance to sales agents and employees to effectively utilize company digital marketing tools and platforms. This position will support rollouts of new marketing technology as well as provide continuous training, coaching and support to agents and employees on existing tools and platforms.

Essential Job Duties:

  • Assist marketing support team in coordinating and executing all activities related to web, online and platform/tool initiatives

  • Manage and solve help desk tickets on a national level

  • Help support local marketing efforts where needed

  • Support local intranet and various company supported web sites

  • Support national initiatives and projects by participating on project teams

  • Serve as the point of contact for agents and employees on marketing technology issues

  • Provide guidance to agents on the tools available and strategize on ways the company can support their business building from a marketing perspective

  • Assist in roll outs and promotion of company marketing tools/initiatives

  • Assist with other duties as assigned


  • Holds a bachelors degree in Marketing, Communications or related field

  • 1-2 years digital marketing experience

  • Prior customer service experience strongly preferred

  • Excellent interpersonal and customer service skills

  • Strong verbal and written communication skills

  • Ability to change gears quickly to support different customers

  • Must be well-organized, process/detail oriented with ability to manage multiple projects simultaneously

  • Customer-focused and delivery-oriented

  • Team player and an excellent communicator who can work with a variety of people at various levels throughout the company

  • Ability to work collaboratively as a team member

  • Can work autonomously, proactively identifying and impacting opportunities while also identifying and resolving issues

  • Ability to multi-task, prioritize, perform under pressure, and be flexible with changing business needs

  • Ability to manage and meet tight deadlines

  • Technologically proficient. Familiarity with various operating systems on PCs, and ability to navigate basic computer software and hardware issues

  • Ability to troubleshoot technical issues and effectively train on marketing technology and tools

  • Strong proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Publisher. Knowledge of Adobe Creative Cloud, particularly InDesign, is a plus.

  • Ability to learn new software programs

To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload.

NRT LLC, a subsidiary of Realogy Corporation, is committed to providing equal employment opportunity (EEO) and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity or gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status or any other characteristic protected under applicable laws and regulations.Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.


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Production Support Marketing Coordinator

Concord, CA

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Concord, CA

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