11 days old

Program Manager, Process Excellence

Dematic Corp.
Grand Rapids, MI 49503
  • Job Code

Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 7,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.

Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.


Dematic Corp has an immediate need for a Manager, GPS Process Excellence within the Global Products and Solution organization. The Manager, GPS Process Excellence plays a key role in supporting the GPS organization by measuring and analyzing current processes, improving operational efficiency, productivity, performance, and identifying and implementing new processes.

This role requires an individual with a zeal for process improvements and Innovation and experience in quality management systems or continuous improvement efforts. He or she will support GPS COE projects and goals with intent on accelerating global readiness of GPS operations. Additionally, he or she will act as the primary facilitator of GPS workshops.

The manager will be responsible to partner with each organization within GPS to build out global processes in order to drive global readiness and standards in their business support of the Dematic OU.


  1. Measure and analyze processes and procedures and offers solutions to accelerate the pace, completeness and competitiveness of Dematic technologies including Modules, Subsystems and SW.

  2. Ownership and administration of all organizational readniess process deliverables as governed by Dematic GPLP

  3. GPS point of contact for KION proceess iniatives (KPDO)

  4. M00-M20 Process Governance and administrator. Responsible for organizing the cadence of M00 ceremonies as well as connections into KION GPS darabse

  5. Lead initiatives to adapt the Global Product Launch Process (GPLP) for the following technologies/Products:
  • Standard Subsystems

  • Robotics

  • Modernizations

  • Software

  • Mobile Auotmation


Required Functional Competencies / Experience / Qualifications:

  • Lean Six Sigma (LSS) Blackbelt certified.

  • Minimum 10 years experience working in process analyses and improvement.

  • Demonstrated success in identifying and quantifying opportunities for improvement.

  • Able to easily establish trust-based relationships with team members and internal stakeholders.

  • Able to lead and take ownership of major transformation projects, coordinating across multiple teams within the organization.

  • Demonstrated success in quality management and continuous improvement initiatives.

  • Extremely organized and attentive to detail.

  • Armed with excellent record-keeping and documentation skills.

  • Can analyze and synthesize information from multiple sources to develop and communicate complex information orally and in written format in a clear manner.

  • Coaching and mentoring of individuals and operational teams.

  • Demonstrates excellent facilitation skills across broad audiences both in size and background.

  • Experience interacting with and building relationships with diverse cultures.

  • Ability to travel internationally and domestically 20% of the time.

  • BS/BA in related discipline or advanced degree. On job experience and process accreditation will be considered as a substitute.

Posted: 2020-01-08 Expires: 2020-02-06
Sponsored by:
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Sponsored by:
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Program Manager, Process Excellence

Dematic Corp.
Grand Rapids, MI 49503

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