20 days old

Property Claims Examiner

Chesapeake, VA 23322
  • Job Code

Chubb is the worlds
largest publicly traded property and casualty insurer. With operations in 54
countries, Chubb provides commercial and personal property and casualty
insurance, personal accident and supplemental health insurance, reinsurance and
life insurance to a diverse group of clients. The company is distinguished by
its extensive product and service offerings, broad distribution capabilities,
exceptional financial strength, underwriting excellence, superior claims
handling expertise and local operations globally.


- Analyzing coverage to
identify coverage available for the loss

- A minimum of3
years property claims adjusting experience

- Good understanding of
Personal Lines Coverages and the ability to interpret and make timely coverage

- Reviewing client
information on the customer to be informed as to what
policies/coverages/services the customer has with Chubb

- Ability to review
Xactimate estimates and modify estimates when needed

- Maximizing Immediate
Solutions and set up for convenience of the customer

- Contents: Fine Arts, Collections, etc.

- Mitigation and Restoration Services

- Recognizing and recommending other services Identity Theft,
Crisis Management, etc.

- Contacting the
customer within 1 hour for losses reported during normal business hours

- Ability to handle
Property losses up to $25k for Structure and $500k and over for Collections,
Contents etc.

- Working with the
business leaders to maximum the customer experience: Underwriting, Sales,
Claims Business Relationship Consultants, etc.

- Contacting the
customer at resolution to discuss the level of customer satisfaction and check
for unresolved issues

- Follow up on the
progress of repairs until restoration is complete and the customer is
satisfied, even after payment is issued, at least every 30 days

- If required,
coordinate field resources for inspection

- Post loss calls with
agent and policyholder

- Exceptional customer
service skills, both in person and on the phone

- Ability to work West
Coast centric hours

- Good writing skills;
ability to complete NHPs and LCRs if needed

- Xactimate software
skills; ability to read estimates and make changes if needed

- Delivery and
development of training

- Overnight Travel: less
than 10%



- Bachelors degree or equivalent education

- Experience in Property Claims handling, coverage analysis, and damage evaluation

- Designations from CPCU, SCLA, AIC, etc. are helpful, but not required

- Coverage/contract knowledge with adherence to insurance regulations

- Strong time management and customer service skills

- Good verbal and written communication skills

- High level of competency with computer technology: e-mail, word, excel spreadsheets, etc.

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we arecommitted to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.

Posted: 2019-04-29 Expires: 2019-05-28
Sponsored by:
Farm Credit Services of America Logo
Sponsored by:
Bank of America Logo

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Property Claims Examiner

Chesapeake, VA 23322

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