17 days old

Registered Client Associate

Fort Smith, AR 72903
**Job Description:**

_Business Overview_

_Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Lynch wealth management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance._

_Merrill Lynchs financial advisors help clients pursue the life they envision through a one-on-one relationship with an advisor committed to their needs. We believe trust comes from transparency. Our trusted financial advisors are equipped with access to the investment insights of Merrill Lynch coupled with the banking convenience of Bank of America._

_General Description_

_The Client Associate (CA) role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FA's). Incumbents may also on a regular basis support office initiatives, in addition to the businesses of particular FA's. For established clients, the CA will often serve as the most frequent point of contact with Merrill Lynch. Fully registered CA (Series 7, 63, 65, & 66). Fully paid or partially paid by the FA._

**Primary Responsibilities include** :

+ Provide fundamental support in all phases of client service, client relationship building, and assist the business activities of the Financial Advisors team

+ Process daily request for clients and the Financial Advisors including, opening of new accounts, processing of all paperwork related to the opening of new accounts or existing accounts, processing checks and securities for clients, processing Fed Funds, JE, Broker Transfer in and out of client accounts and within associated accounts

+ Provide information to clients regarding banking products and all ML products available to them. Proactively call clients to educate and increase breadth of relationships

+ Provide phone coverage for all incoming and outgoing calls to Financial Advisors during the day

**Other Specific responsibilities may include but not be limited to** :

+ Frequent client contact, typically by telephone, but also in-person and by email; serving as the main point of contact for established clients

+ Resolving client inquiries and complaints and determining which issues require immediate elevation to the Financial Advisor (FA) or a member of the branch management team

+ Inputting data entry for plans including MFP information that does not come in correctly

+ Investments enrollment

+ Assisting clients in setting up online access to various applications

+ Processing annuity and insurance tickets

+ Managing RMDs

+ Estate processing

+ 529s

+ Assisting with identifying which clients are most appropriate to contact for specific initiatives & service offerings

+ Placing certain orders for designated clients, under FA supervision

+ Running teams business management metrics and updating team in team meetings; defining and implementing process to positive influence metrics

+ Performing various projects for FA related to running the practice

+ Provides training to less tenured CAs


+ Undergraduate degree preferred, Minimum of 1+ years professional or relevant internship experience required

+ 5+ years experience working with a financial advisor strongly preferred

+ Series 7 & 63/65 or 66 registration preferred; if hired without licenses, depending on the needs of the business, you may be required to obtain registrations

+ Knowledge of investment and banking products, policies & procedures is required

+ Strong client service & technical skills (MS Word & Excel)

+ Strong communication, time management and organizational skills are required

_Please be advised that Merrill Lynch does not offer sponsorship for visa petitions or other work authorization, nor will the company provide relocation assistance, for this position_

_NOTE: In addition to any of the Client Associate roles (Registered, Partially Registered or Non-Registered), this position may be hired into any of the Private Wealth Associate roles (Registered, Partially Registered or Non-Registered)._

**Posting Date** : 10/30/2019

**Location** :

Fort Smith, AR, 3220 OLD GREENWOOD RD (AR9322),

- United States

**Travel** : No

**Full / Part-time** : Full time

**Hours Per Week** : 37.5

**Shift** : 1st shift

**Assistance for Applicants with Disabilities**

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

**Diversity & Inclusion**

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Frequently Asked Questions**

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.


  • Banking / Finance
Posted: 2019-10-31 Expires: 2019-11-30

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

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Registered Client Associate

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Fort Smith, AR 72903

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