29 days old

Relationship Banker - Long Beach

Banc of California
Long Beach, CA 90802
  • Job Code
    20000049
  • Jobs Rated
    118th

Banc of California,
Inc. (NYSE: BANC) is a bank holding company with approximately $8 billion in
assets and one wholly-owned banking subsidiary, Banc of California, N.A. (the
Bank). With our 600+ dedicated professionals, we provide customized and
innovative banking and lending solutions to businesses, entrepreneurs and
individuals throughout California. We proudly partner with community
organizations that provide financial literacy, job training, small business
support, and affordable housing to help improve the communities where we live
and work. With a commitment to service and building enduring relationships, we
provide a higher standard of banking.




JOB SUMMARY:

Responsible
for providing exceptional service by handling the customers financial needs in
an efficient, friendly, and professional manner while opening new accounts,
conducting needs assessment, and servicing transactions. Adapt to the needs of
the branch and focus on promotional activities and enhancing the customer
experience by deepening and retaining relationships and recognizing
opportunities. Work on assignments that are moderately complex and function as
team leaders when required. Performs all duties in accordance with the
companys policies and procedures, all U.S. state and federal laws and
regulations, wherein the company operates




ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Assists
    customer inquiries and requests regarding current accounts.
  2. Profiles customers while opening or
    servicing deposit accounts to determine needs.
  3. Serves a dual-purpose role fulfilling
    responsibilities of both a Banker and Teller.
  4. Responsible for the overall branch
    customer experience assisting clients by making deposits and withdrawals,
    cashing checks, performing transfers, issuing bank checks, performing cash
    advances, processing loan advances and loan payments, cashing savings bonds and
    any other customer transaction as needed.
  5. Achieves all individual/branch goals as
    assigned which may include deposit, loan and portfolio growth goals; revenue
    & risk management targets.
  6. Processes all types of new account
    transactions; cross-sells the Banks products and services; strives to meet or exceed
    sales goals.
  7. Responsible for responding to customer
    inquiries, resolving issues, and recognizing cross sales opportunities. Educate
    customers on alternative channels that provide service.
  8. Performs daily check scanning, vault
    settlement, ATM settlement, night drop deposits, and assists with
    opening/closing branch procedures as necessary.
  9. Multitask among multifaceted job roles
    to address all service or transaction needs, including cash transactions and
    opening new accounts.
  10. Treats people with respect; keeps
    commitments; inspires the trust of others; works ethically and with integrity;
    upholds organizational values; accepts responsibility for own actions.
  11. Follows policies and procedures;
    completes tasks correctly and on time; supports the companys goals and values.
  12. Demonstrates knowledge of and adherence
    to EEO policy; shows respect and sensitivity for cultural differences; educates
    others on the value of diversity; promotes working environment free of
    harassment of any type; builds a diverse workforce and supports affirmative
    action.
  13. Performs the position safely, without
    endangering the health or safety to themselves or others and will be expected
    to report potentially unsafe conditions. The employee shall comply with
    occupational safety and health standards and all rules, regulations and orders
    issued pursuant to the OSHA Act of 1970, which are applicable to ones own actions
    and conduct.
  14. Performs
    other duties and projects as assigned.

Banc of California is an equal opportunity employer
committed to creating a diverse workforce. All qualified applicants will
receive consideration for employment without regard to age (40 and over),
ancestry, color, religious creed (including religious dress and grooming
practices), denial of Family and Medical Care Leave, disability (mental and
physical) including HIV and AIDS, marital status, medical condition (cancer and
genetic characteristics), genetic information, military and veteran status,
national origin (including language use restrictions), race, sex (which
includes pregnancy, childbirth, breastfeeding and medical conditions related to
pregnancy, childbirth or breastfeeding), gender, gender identity, gender
expression, and sexual orientation.





ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

  • Intermediate
    math skills; calculate interest and percentages; balance accounts; add,
    subtract, multiply and divide in all units of measure, using whole numbers,
    common fractions and decimals; locate routine mathematical errors; compute
    rate, ratio and percent, including the drafting and interpretation of bar
    graphs.
  • Intermediate
    experience, knowledge and training in all operational activities and
    terminology.
  • Exceptional
    oral, written and interpersonal communication skills.
  • Must
    exhibit a very professional and helpful attitude along with the ability to
    interact positively with customers and co-workers.
  • Demonstrate
    ability to identify customer needs and implement an effective solution in a
    rapidly changing environment.
  • Must
    be able to meet deadlines and pressure to attain branch sales goals while
    delivering an excellent customer experience.
  • Ability
    to work with little to no supervision while performing duties.
  • Ability
    to work accurately with close attention to detail.
  • Ability
    to maintain confidentiality of sensitive information.
  • Ability
    to remain flexible in order to adapt to changes in the work environment.
  • Ability to work with general supervision while performing
    duties.
  • Ability to
    communicate with individuals utilizing a telephone; requires ability to hear
    and speak effectively on the telephone.

EDUCATION, EXPERIENCE AND/OR LICENSES:

  • High
    School Diploma or equivalent required. Work related experience should consist
    of an in-depth background in Bank Secrecy Act compliance and general banking
    skills. Educational experience, through
    in-house training sessions, formal school or financial industry related
    curriculum, should be applicable to the financial industry.
  • Bachelors
    degree preferred.
1-3 years of retail banking experience in a financial services industry.








Jobs Rated Reports for Bank Teller

Posted: 2020-07-09 Expires: 2020-08-07
Sponsored by:
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Sponsored by:
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Relationship Banker - Long Beach

Banc of California
Long Beach, CA 90802

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Bank Teller
118th2018 - Bank Teller
Overall Rating: 118/220
Median Salary: $28,110

Work Environment
Fair
94/220
Stress
Very Low
28/220
Growth
Very Poor
212/220
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