18 days old

Restaurant General Manager - Jackrabbit at The Duniway Portland

Hilton Global
Portland, OR 97201
  • Job Code

Jackrabbit PDX , located at the boutique Duniway Hotel, is seeking a Restaurant General Manager!

This exciting Portland restaurant features an innovative cuisine from San Francisco Chef and "Top Chef Masters" winner, Chris Cosentino. The artfully designed menu rooted in conviviality, authenticity, adventure and luxury, focuses on local ingredients with an extensive raw bar featuring fresh Pacific Northwest selections, an in-house cured meat program, indulgent signature feasts for sharing family-style, and creative seasonal vegetable-focused dishes. There is also an extensive beverage program built on a base of 60 gins from around the world and a full compliment of wines and beers centered around the bounties of Oregon and the Pacific Northwest.

The ideal candidate will be a driven and engaging leader with a passion for creating memorable experiences for guests and fostering a positive culture for team members.

As a Hilton team member, you will receive a comprehensive benefits package including, medical/dental/vision, matching 401(k), generous Paid Time Off, education reimbursement, product discounts, the Hilton Travel Program, and more!

For more information on the property and restaurant, please visit:

  • https://www3.hilton.com/en/hotels/oregon/the-duniway-portland-a-hilton-hotel-PDXTPHH/index.html
  • https://www.instagram.com/theduniway/
  • https://www.instagram.com/jackrabbitpdx/

What will I be doing?

As a Restaurant General Manager, you would be responsible for directing and administering the activities and services of Jackrabbit in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
  • Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy
  • Maximize efficiency technology system(s) (i.e. Open Table)
  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide
  • Recruit, interview and train team members

What are we looking for?

  • Three (3) or more years of experience as the GM of a full-service, contemporary restaurant
  • Strong Beverage knowledge with experience creating cocktail menus, and wine and beer lists
  • Experience in implementing strategies and initiatives to elevate service, increase team member engagement, and drive revenue
  • Open, positive, and hands on leadership style
  • Hotel and/or union experience preferred, but not required

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted: 2020-01-08 Expires: 2020-02-06
Sponsored by:
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Sponsored by:
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Restaurant General Manager - Jackrabbit at The Duniway Portland

Hilton Global
Portland, OR 97201

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