12 days old

Restaurant Supervisor

Sonesta International Hotels Corporation
Milpitas, CA 95035
  • Job Code
    R-0012720

Job Description Summary

Assist the Food and Beverage Manager in directing and organizing the activities of the Food & Beverage departments, including but not limited to the Kitchen, Premier Club Lounge, Banquet Operations, Restaurants, Room Service and Bars, to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.

Job Description

  • Assist with supervising, guiding, scheduling and training Food and Beverage employees.
  • Ensure that employees comply with tip-reporting requirements, uniform and service guidelines, and other policies and procedures.
  • Responsible for guest satisfaction in terms of food and beverage, hospitality, and service standards.
  • Ensure entire menu is available and hours of operation are strictly adhered to.
  • Monitor and inspect all food and beverage deliveries.
  • Ordering all inventory for front and back of the house.
  • Ensure portion controls are being adhered to.
  • Supervise and reconcile cash controls for each shift in attendance.
  • Responsible to assist in the development, implementation, and daily follow-up of property's Food and Beverage marketing plan and Sales promotion effort.
  • Meet or exceed unit's sales and profit objectives. Maintain food and liquor costs at or below budget percentages and controllable costs below budget.
  • Assist with monthly food and beverage inventories.
  • Build solid relationship with your colleagues.
  • Treat colleagues with respect and dignity.
  • Handle employee issues in a professional and timely manner with Human Resources.
  • Other duties as assigned by the General Manager and Restaurant Manager.

Qualifications and Skills:

The Restaurant Supervisor must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Thorough knowledge of Food and Beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction.
  • Considerable skill in math and algebraic equations using percentages.
  • Ability to walk, stand, and/or bend continuously to perform essential job functions.
  • Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
  • Ability to work under pressure and deal with stressful situations during busy periods.

Ability to access and accurately input information using a moderately complex computer system

Additional Job Description

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Health Benefits (Health & Dental Insurance)
  • 401(k) Retirement Plan
  • Vacation
  • Sonesta Hotels & Other Outlets Discounts
  • Paid Holidays
  • Sick Days
  • Educational Assistance
  • Employee Recognition Programs
  • Newborn & Adopted Child Leave
  • Spousal & Domestic Partner Leave
  • Life Insurance
  • Short Term Disability
  • Long term Disability
  • Employee Referral Program
  • Credit Union
  • Direct Deposit
  • Employee Activities & Events

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. 







Posted: 2019-11-25 Expires: 2019-12-24
Sponsored by:
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Sponsored by:
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Restaurant Supervisor

Sonesta International Hotels Corporation
Milpitas, CA 95035

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