12 days old

Retail Business Operations Manager Mt. Arlington, NJ

Mars, Incorporated
Mt Arlington, NJ 07856
  • Job Code

A mutually rewarding experience.

Work. Realize your ambitions. And realize theres more to being in business than just making a profit. Thats the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because its never just about a single person, a single project or a single brand. Its about how you can grab everything thats within your reach here and use it to pursue mutual, long-term gain. Its about having ideas. And ideals. Being prepared to risk failure because the promise of success means well all be a little better off. Its that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the worlds best-loved brands: M&Ms, SNICKERS, TWIX, MILKY WAY, DOVE, PEDIGREE, ROYAL CANIN, WHISKAS, EXTRA, ORBIT, 5, SKITTLES, UNCLE BENS, MARS DRINKS and COCOAVIA. Mars also provides veterinary health services that include BANFIELD Pet Hospitals, Blue Pearl, VCA and Pet Partners. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles Quality, Responsibility, Mutuality, Efficiency and Freedom inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

Mars Wrigley is looking for a Retail Business Operations Manager to work in Mt. Arlington, NJ.

This critical role serves to provide cross-functional coordination of internal and external M&Ms Retail resources to ensure the effective execution of our strategies. Through deep partnerships with key stakeholders, the individual will be responsible include provide the business with a clear understanding of the collective progress against critical milestones for both pre-season and in-season activities. This includes the development, management and continual improvement of the integrated enterprise calendar. Further, the candidate will be responsible to ensure clear communication and collaboration among all cross-functional partners. This individual is a pivotal leader within the M&Ms Retail business and will be a significant contributor in the companys success.

Principal Accountabilities:
Manage Seasonal Business Planning Process

  • Manage the integrated enterprise calendar to ensure all parties and functions are aware of, and adhere to, agreed-upon dates.

  • Partner with Merchants, Design, Quality, Marketing, Planning, Logistics and Finance teams to identify any new or shifting requirements and resolve any risks to the launch of any strategic activity.

  • Ensure that any operational challenges are quickly identified, escalated and resourced to drive towards quick & timely resolution.

  • Drive accountability throughout the end to end business to ensure the timely, accurate and efficient delivery of all milestones.

  • Drive organizational transparency and effective communication among all stakeholders.

  • Serve as a business process champion by reinforcing deliverables, ways of working and accountabilities.

  • Create a reporting to create a common understanding timelines, opportunities and risks.

Business Process Optimization

  • Using insight gathered from internal and external stakeholders, seek to continually refine our integrated calendar to improve collaboration, efficiency and timeliness.

  • Evolve M&Ms Retail business processes to meet shifting needs of our consumers, our partners and our stakeholders.

  • Work closely with our key functions to identify business process opportunities and implement strategies that can drive efficiency gains and improve the way we communicate with our internal and external customers.

  • Provide insight through the effective mining and analysis of business process data.

Change Initiative Management

  • Manage organizational or technical change initiatives related to business process improvement.

Supplier Relationship Management

  • Develop and maintain strong collaborative relationships with our Vendors to ensure that all our interactions maximize mutual benefits, realize new values and reduce risks.


  • Actively create the space to work on your personal development, contribute to team engagement and help create community across the entire M&Ms retail business.

Key Functional Skills/Knowledge

  • Minimum of 6 years of progressive responsibility in Retail Business Operations, Business Optimization, Project Management or Sales & Operations Planning. (S&OP)

  • Experience in working in a multi-channel / multi-geography retail business

  • Strong stakeholder management and proven influencing skills

  • Experience managing multiple projects, with PMP certification considered an asset.

  • Highly organized, accurate and calendar driven, with ability to handle many competing priorities.

  • Must be able to work independently with little to no supervision

  • Proficient in MS Office applications, particularly MS Excel / MS Project

  • Experience with SAP/ERP an Asset

  • Excellent written and verbal communication skills across all aspects of the business


  • Bachelors degree in Business, Engineering, Finance or other relevant discipline .

  • Experience in Project Management, Planning, Supply chain, finance or operations

Company-paid relocation is not available for this position.. #LI-AG1

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Posted: 2020-01-08 Expires: 2020-02-06
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Retail Business Operations Manager Mt. Arlington, NJ

Mars, Incorporated
Mt Arlington, NJ 07856

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