14 days old

Sales Center Receptionist

Ferguson Enterprises, LLC
Roseville, MN 55113
  • Job Code
    R-59362

Job Description:

We realize that our greatest assets are our best-in-class associates, which is why were dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nations infrastructure from the ground up. Join our team today.

Ferguson is currently seeking the right individual to fill an immediate need for a Sales Center Receptionist.

Responsibilities

  • Answer and transfer incoming calls pleasantly and professionally
  • Direct calls to the appropriate associate or department, take a message or transfer to the appropriate associate's voicemail when necessary
  • Utilize Concierge Decision Tree model to route calls appropriately throughout district
  • Assure appropriate coverage of phones when away from desk
  • Data entry, filing, general housekeeping and organization
  • Communicate effectively with internal and external customers

Qualifications

  • Prior experience working in a call center environment is required
  • High school degree is required combined with previous administrative experience
  • Must be customer service minded
  • Ability to handle difficult customers
  • Ability to handle multi-line phone system
  • Ability to work well in a fast-paced environment
  • Ability to organize and prioritize work.
  • Ability to effectively communicate in writing.
  • Ability to effectively communicate verbally.
  • Ability to efficiently operate computers and phones
  • Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)

Benefits

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their familiesgeared toward benefits, wellness, financial protection and retirement savings. Ferguson offers a competitive benefits package which includes: medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal and holiday), employee assistance programs, associate discounts, community involvement opportunities and much more!

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.







Posted: 2020-03-15 Expires: 2020-04-13
Sponsored by:
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Sponsored by:
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Sales Center Receptionist

Ferguson Enterprises, LLC
Roseville, MN 55113

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