13 days old

Salesforce Senior Business Analyst

Intuitive Surgical, Inc.
Sunnyvale, CA 94086
  • Job Code

Job: IT/Information Systems
Primary Location: United States-California-US-CA-Sunnyvale
Schedule: Full-time
Requisition ID: 193054


Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and
decreasing surgical invasiveness, with patient safety as our highest priority.

Position Overview:

Person will be responsible for identifying, developing and implementing software solutions. This will include working with process owners to identify continuous improvement opportunities and develop software solutions to support process effectiveness and efficiencies. Individual will also be accountable for managing projects and software throughout their respective lifecycles. Will lead the system design and implementation of solutions for the worldwide Sales & Marketing organization.

Roles and Responsibilities:

  • Implement solutions/enhance existing functionality including interfaces to master data and transaction data in other systems. Ensure solution design on Salesforce.com platform integrates well with the integrated systems and coordinate changes accordingly with larger IT team
  • Perform deep analysis to translate complex business information to actionable system activities; recommend leading practices; and present associated technical process components
  • Perform business process modelling, user experience modeling and basic technical architecture diagramming
  • Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management
  • Facilitate change management and transition to future state working with various stakeholders
  • Analyze impact of changes to the corporate application landscape
  • Directly participate in the analysis, configuration, modifying and implementation of IT Business Systems
  • Demonstrate good communication, analytical and problem-solving skills to help identify, communicate and resolve system issues in order to maximize the benefit of IT systems
  • Analyze the effectiveness and efficiency of existing business processes and business requests, and recommend solutions using system standards and best practices
  • Conduct analysis of system specifications, configurations and develop appropriate documentation
  • Create detailed specifications and process flows to provide direction to application developers
  • Perform solution designing, requirements definition, functional design, testing and implementation of IT solutions
  • Support, assist and train the users on new modified system configurations highlighting the impact on business processes
  • Work closely with onsite team, off shore team, managers and executives to ensure the release of high quality solutions
  • Comply with regulatory and change control requirements and processes

    Skill/Job Requirements:

  • Bachelor's or undergraduate degree in Computer Science, Information Systems or equivalent experience
  • 6+ years of experience working on the Salesforce platform
  • 4+ years of Business Analyst experience.
  • Experience with Sales Cloud, Partner relationship applications/communities, and Force.com
  • Exposure to Apex, SOQL, XML, JavaScript preferred; exposure to Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visualforce, Force.com IDE, Migration Tool, Web Services is a plus
  • Possess a strong business and customer/client focus.
  • Strong problem solving and analytical capabilities
  • Excellent written and verbal communication skills
  • Strong collaboration, negotiation, and influence capability required
  • Experience working with business end users, gathering requirements and building detailed functional design specifications
  • Ability to work on multiple projects concurrently
  • Ability to work with minimum supervision or guidance
  • Should contribute in team building measures like Knowledge Management & Mentoring
    We are an AA/EEO/Veterans/Disabled employer.
    We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

  • Posted: 2019-10-31 Expires: 2019-11-29
    Sponsored by:
    Farm Credit Services of America Logo
    Sponsored by:
    Bank of America Logo

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    Salesforce Senior Business Analyst

    Intuitive Surgical, Inc.
    Sunnyvale, CA 94086

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