21 days old

Senior Business Systems Consultant

Guardian
Pittsfield, MA 01201
  • Job Code
    R000100795

Position Summary

This position will support the Business and Technology Leadership teams in the design, development, implementation, analysis, interpretation, and communication of data/information to identify, diagnose and monitor business service process performance metrics and issues.

Candidate Responsibilities

  • Lead and coordinate internal team projects by defining scope, work division, requirements activities, effort estimations, and provide report on activity.
  • Lead suggested business and/or process opportunities by conducting feasibility studies, define project scope, risk assessment, preparing the business case with decision package.
  • Leverage requirement techniques to gather business requirements; techniques such as focus groups, workshops, document analysis, interview, etc.
  • Present results and/or recommendations to key business stakeholders including but not limited to Sr. Staff obtaining proper sign off.
  • Lead team to define solutions that meet the prioritized business requirements based upon knowledge of project, business environment, and high-level understanding of technology potential.

Reporting Relationships

Reports to Head of DI Product Filing, Implementation, and Business Technology

Functional Skills

Competencies:

  • Excellent organizational and time management skills
  • Strong analytical and detail-oriented skills
  • Must be self-motivated and comfortable working on multiple assignments simultaneously
  • Leadership Skills
  • Strategic Thinking
  • Customer focused

Knowledge/Skills:

  • Ability to lead cross-functional project teams on large technology efforts
  • Demonstrated ability to quickly learn and understand business processes
  • Demonstrated ability to manage large scale process change efforts
  • Ability to set and reset priorities based on knowledge of business partners technology roadmaps and key strategies
  • Advanced communication, presentation, and meeting facilitation skills
  • Requirements gathering skills
  • Troubleshooting skills

About Guardian

Guardian has been helping people protect their futures and secure their lives for 160 years. Every day, we serve approximately 29 million people through a range of insurance and financial products. We help people and their families pursue financial security and well-being in life, health, and wealth. We help companies take care of their employees. And we help people recover and thrive after unexpected loss.

From our founding in 1860, when a community of immigrants joined together to insure and protect their businesses and families, doing the right thing for our policyholders and customers has guided everything we do. Our dedication to customers has helped us remain one of the most highly rated in client satisfaction and

financial strength. And as one of the largest mutual insurance companies, we know what matters most: putting the needs of our customers first. Because everyone deserves a Guardian. Learn more about Guardian at www.GuardianLife.com.

Copyright 2021 The Guardian Life Insurance Company of America, New York, NY

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

About ReedGroup

As the largest exclusive provider of absence management services, ReedGroup has been dedicated to helping employees return to work safely for more than 35 years. We create a seamless experience so clients can excel at their jobs and better serve their employees supporting a thriving, engaged, and skilled workforce.

ReedGroup is a wholly-owned, independent subsidiary of The Guardian Life Insurance Company providing even more ways we can better servepeople. Guardian has been helping people protect their futures and secure their lives for more than 150 years, and today serves 27 million people by helping them find financial confidence and well-being in life, health, and wealth. And as one of the largest mutual insurance companies, we know what matters most: putting the needs of customers first.

Equal Employment Opportunity

Reed is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

About Avesis

Avesis has been providing essential ancillary benefit solutions since 1978. Since its inception Avesis has developed, administered and refined its offerings to provide clients with best-in-class product choices and services. Today, our programs cover more than 8.5 million members throughout the country. We strive for excellence in all that we do and our benchmark performance in terms of member satisfaction and client retention underscores this singular focus.

The continued upward spiral in health care costs has challenged sponsors, providers and payers of health benefits to deliver high quality care in the most cost-effective manner possible. The Avesis benefits menu has been created to meet that challenge by making available quality essential ancillary benefit services at the lowest possible price while never sacrificing the highest quality of service. Providing outstanding customer service is a top priority, and our core values of accountability, empowerment, excellence, and integrity help us achieve high member and client satisfaction.

As of January 2016 Avesis is a wholly owned, independent subsidiary of The Guardian Life Insurance Company, a distinction that brings even more capabilities to Avesis. The Guardian is a Fortune 250 mutual insurance company that has put its policyholders and clients above all else for more than 150 years, and it has earned them not only a great reputation but awards and accolades from such authorities as J.D. Power. Adhering to high standards, doing the right thing, and making people count are the founding principles that has kept Guardian financially sound and made them one of the largest insurance companies in the country.

In January 2017, Premier Access joined the Avesis family. Premier Access has focused on direct state contracts for Medicaid and Chip, specifically in California and Utah. They were one of the original participants in the Chip and Medicaid programs.

Equal Employment Opportunity

Avesis is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Our Promise:

At Guardian, youll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

We Offer:

  • Meaningful and challenging work opportunities to accelerate technology and innovation in a secure and compliant way.

  • Competitive compensation

  • Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period

  • Life and disability insurance

  • A great 401(k) with match

  • Tuition assistance, paid parental leave and backup family care.

  • Dynamic, modern work environments that promote collaboration and creativity.

  • Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.

  • Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability, and advocate for diversity & inclusion in all that we do.

Primary Location:

Pittsfield

Other Locations:

Job:

Organizational Effectiveness

Schedule:

Full time

Equal Employment Opportunity:

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.







Posted: 2022-09-09 Expires: 2022-10-08
Sponsored by:
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Sponsored by:
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Senior Business Systems Consultant

Guardian
Pittsfield, MA 01201

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