21 days old

Senior Genesys Engineer

Cognizant
Phoenix, AZ 85003
  • Job Code
    00035188961

Technology Architect




Qualification:


BE/ B Tech / Product certifications especially for Cloud products

Responsibility:


Genesys 8x frameworkarchitecture and call flow Genesys Routing Log analysis of TServerURSStat ServerORS Outbound Contact Server Campaigns CPDs etc Ability to independently design build and deploy routing strategies based on ORSComposer configure Outbound in various Dialing modes is must Genesys CTI professional with very good understanding of Genesys SIP Platform hands on expertise in Genesys Outbound 8x Genesys CTI professional with very good understanding of Genesys SIP Platform hands on expertise in Genesys Outbound 8x Genesys CTI professional with very good understanding of Genesys SIP Platform hands on expertise in Genesys Outbound 8x
Provide inputs into challenges faced during development.


Technical Skills


















SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Genesys T-Servers/NW T-Servers PL1 Required
2 Genesys Studio/Composer PL1 Required
3 Genesys Outbound PL1 Required
4 Genesys SIP Server PL1 Required



Domain Skills









SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Networks NA Desired



* Proficiency Legends








Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.






Posted: 2019-10-31 Expires: 2019-11-29
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Senior Genesys Engineer

Cognizant
Phoenix, AZ 85003

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