22 days old

Senior IT Analyst

Erie Insurance
Erie, PA 16501
  • Job Code
    15350

Division or Field Office:

Business Apps & Sprt Division
Department of Position: Claims Tech Department
Work from:
Millcreek,PA

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

Position Summary

Drives transformational change that may involve complex new business or technical processes, development and introduction of new vendor partners or providers, or introduction of new technology. Implement changes that will impact a significant number of stakeholders across the organization and will present challenges in complexity or deadlines. May perform duties in one or more of the following disciplines: Business Data Business Intelligence Security Quality User Experience Production Control

We're looking for a talented and motivated business analyst to join our team. ERIE's Claims technology department is currently working on an innovative, exciting claims application (Guidewire). Supporting the business processes within this system is vital to Claims operations. ERIE IT is an organization built on quality, teamwork and going the extra mile. As a business analyst in ERIE's Claims technology department, you will help make it easier for our employees to utilize ERIE Claim Center to help our customers in their darkest hours. This position is focused project analysis work delivering continuous improvement to the claims business.

The following are additional preferred qualifications and experience for this role:

  • Claims processing knowledge
  • Ability to lead workshops to clarify user requirements
  • Ability to lead the development and execution of formal test plans
  • A passionate, persistent and creative person who wants to get things done

Duties and Responsibilities

  • Analyzes the highest level and most complex business, technical process, system and/or technical problems.
  • Conducts research, generates comparisons, draws conclusions, makes recommendations and validates solutions to effect transformational change.
  • Ensures actions are aligned to enterprise strategies; provides insight to assist in business or technical direction.
  • May serve as a discipline lead and participate in steering committees.
  • Collaborates across multiple teams to drive analysis management processes (i.e. business, quality, experience, system). May provide practice, discipline and technical guidance; develops and maintains relationships with other practice owners and discipline leads in order to ensure consistency.
  • Participates in the execution and implementation of solutions.
  • Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.
  • Competencies

    Ability To Learn And Follow Procedures

    Ability to Manage Complexity

    Business Acumen

    Decision Making

    Developing And Maintaining Relationships

    Influencing Skills

    Information Management Skills

    Interpersonal Communication

    Job-Specific Knowledge

    Planning And Organizing

    Problem Analysis

    Resourcefulness

    Service Orientation

    Time Management

    Using Tables And Graphs

    Qualifications

    Bachelor's degree in IT, MIS, Business or related field, plus five years' related experience, or;

    Associate's degree in a technical field, plus seven years' related experience, or;

    High School Diploma plus nine years' related experience

    Physical Requirements

    Lifting 0-20 lbs; Occasional (
    Lifting 20-50 lbs; Occasional (
    Lifting Over 50 lbs; Rarely

    Driving; Occasional (
    Pushing/Pulling; Rarely

    Manual Keying/Data Entry; Frequent (50-80%)

    Climbing; Rarely

    Nearest Major Market: Erie
    Job Segment: Claims, Business Analyst, User Experience, Business Intelligence, Insurance, Technology





    Posted: 2019-10-31 Expires: 2019-11-29
    Sponsored by:
    Farm Credit Services of America Logo
    Sponsored by:
    Bank of America Logo

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    Senior IT Analyst

    Erie Insurance
    Erie, PA 16501

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