27 days old

Service Center Manager

Electrical Reliability Services
Baton Rouge, LA 70802
  • Job Code

Electrical Reliability Services is currently seeking an experienced Service Center Manager to support our service offerings for coverage of the Baton Rouge, LA service area. Candidates must live or be willing to relocate within 50 miles of either area to be considered for this position.


Provide business, managerial, and technical direction to the Service Center. When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details.


  • Responsible for the sales, profit, and quality of the area operation.

    o Review and sign contracts consistent with Limits of Authority.

    o Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business.

    o Develop Area Profit Plan using local committee and periodically review plan to insure that Service Center work is on track.

    o Hold periodic regular management committee meetings to promote effective communication and review business progress.

    o Work with staff to develop weekly invoicing and monthly Status Reports.

    o Review and audit field jobs.

    Responsible for the general supervision, safety and technical training of Field Engineers and Technicians.

    o Perform employee performance reviews and recommend appropriate salary changes.

    o Coordinate technical training for field personnel and assist with career development.

    o Review and recommend field technical procedures and procedure changes.

    o Interview job applicants.

    o Develop and review proposals, and review reports of field engineers.

Additional Information

The company will only employ those who are legally authorized to work in the United States for this position. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.


Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred.

Minimum five years same or similar work experience in the Industrial Service Industry.

Requires a high degree of communication, supervisory, organizational and good management skills.

Communicate effectively, writing and verbally, with clients, peers, subordinates and management.

Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment.

Willing to do some overnight travel to cover field region and attend company meetings.

Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Valid Drivers License with clean driving record.

Posted: 2020-06-05 Expires: 2020-07-04
Sponsored by:
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Sponsored by:
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Service Center Manager

Electrical Reliability Services
Baton Rouge, LA 70802

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