6 days old

ServiceNow Developer

Ferguson Experienced
Newport News, VA 23606
  • Job Code
Job Description:

Job Objective:

The ServiceNow Developer is responsible for supporting the central administration of the ServiceNow platform, for developing and continually improving the functionality of applications hosted on that platform, for providing end-user support and for conducting problem investigations and root cause analysis to resolve functional issues.


  • Serves as a subject matter expert for the ServiceNow platform
  • Develops and maintains ServiceNow platform and custom applications
  • Follows best practices and Ferguson development guidelines and standards to protect platform performance and prevent Incidents
  • Researches technical issues using web sites, vendor support procedures and other troubleshooting methods
  • Participates in projects and support issues associated with ServiceNow applications, liaising with appropriate IT departments as well as associated vendors
  • Supports the Platform Manager to document, communicate and continually improve the processes and policies that describe the use and administration of the ServiceNow platform and applications for Ferguson
  • Provides appropriate IT associates with technical training, support and secondary documentation for ServiceNow applications
  • Creates requests for change in association to the ServiceNow platform as necessary
  • Continually reviews the efficiency and effectiveness of the ServiceNow platform and applications
  • Maintains a current knowledge of ServiceNow product offerings and other supporting technologies
  • Upholds the core values of the Service Automation team


  • 3+ years of experience as a ServiceNow developer
  • Experience JavaScript development is required
  • Experience with web development technologies like HTML and standard libraries like Angular.js etc.is preferred
  • Experience with ITIL methodology a plus


The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Posted: 2019-09-08 Expires: 2019-10-07
Sponsored by:
Farm Credit Services of America Logo
Sponsored by:
Bank of America Logo

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ServiceNow Developer

Ferguson Experienced
Newport News, VA 23606

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