13 days old

Sort Manager HUB

Express Messenger Systems, Inc
Commerce, CA 90040
  • Job Code

OnTrac is hiring a Sort Manager!!

Shift: 2:00 PM - 10:30 PM with 5 working days!!

The Sort Manager manages all the sorts activities within assigned areas of the HUB. The Sort Manager manages all volume within assigned sort ensuring that all packages are handled within quality standards and workers environment is safe and conducive to efficient operations. The Sort Manager makes sure that incoming and outgoing volume is directed to the correct destination and leaves on time.

The Sort Manager ensures that all new employees are trained in safe and effective methods to manage packages throughout the sortation system.


  1. Maintain and contribute to a safe work environment by adhering to policies and procedures. Strives for an injury free work environment; is notified of and investigates all injuries; finds solutions to prevent repetitive injuries

  2. Communicates delays or any issues to Hub Manager and anyone else that needs to know; quickly prioritizes or re-prioritizes work to prevent service failures

  3. Conducts pre-sort meetings, keeping employees informed of daily goals, upcoming events and maintains an open line of communication to engage employees.

  4. Responsible for the collection, loading and tracking of all packages per SOPs.

  5. Assists with daily planning of sort times and staffing; tracks attendance and manages sorter performance. Stays within budgeted labor hours for sorters adjusting staffing when necessary.

  6. Continually seeking opportunities for improvement of key metrics and executing action plans to achieve results.

  7. Coordinates equipment including trailers, tractors and congears.

  8. Knows the name of all sorters assigned to sort. Greets new sorters on their first day and provides a tour of the assigned area.

  9. Consistently walks around the sort making sure any issues are quickly resolved. Provides support to Leads and sorters throughout the shift. Talks to all employees on a daily basis to increase employee engagement and help reduce turnover.

  10. Works diligently to maintain fair and legal treatment of assigned employees.

  11. Responsible for interviewing sorter candidates.

  12. Works with other departments and uses cross functional support to achieve key goals.

  13. Responsible for ADP entries and corrections. Responsible to ensure meal breaks are taken on time.

  14. Responsible for setting up company drivers routes as well as assisting in line haul planning with different vendors. Requires working knowledge of the CBA.

  15. Develops and maintains relationships with customers (Newgistics, Amway, Amazon) where manager acts as spokesperson/representative for OnTrac.

  16. Responsible for ensuring that all needed tools are available for employees; water, cups, tape dispensers, knives, cooling bandanas and other necessary equipment. Ensures that the assigned warehouse section is clean for the next shift.

  17. Leadership responsibilities include but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance management, discipline, addressing employee concerns and staff productivity.

Knowledge, Skills, & Competencies:

This position requires:

  • Advocate and lead change: Works cooperatively with others to produce innovative solutions. Facilitates groups or teams through the problem-solving and creative-thinking processes leading to the development and implementation of new approaches, systems, structures, and methods.

  • Engage and inspire others: Encourages individuals to set their own goals, consistent with business goals. Expresses confidence in the ability of others to be successful.

  • Develops themselves and others: by cross training package handlers and increasing their responsibility so that eventually they can become leads or managers

  • Communicates and influences: Ensures that important information from his/her management is shared with his/her employees and others as appropriate. Presents arguments that address others most important concerns and issues and looks for win-win solutions.

  • Customer focused: Quickly and effectively solves customer problems. Finds way to measure and track customer satisfaction.

  • Self-management: Is willing to speak up to the right person or group at the right time, when he/she disagrees with a decision or strategy. Remains calm under stress. Can effectively handle several problems or tasks at once.

  • Proficient in Excel and PowerPoint

  • Excellent planning and implementation ability.

  • Ensures that the people in the business unit understand how their work relates to the business mission.

  • Gives honest and constructive feedback to other team members.

  • High level of integrity and ethics.

Work Environment:

While performing the duties of this job, the employee will work in warehouse and office environment. The employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to moving mechanical parts and outside weather conditions. The noise level is usually moderate.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use hands to handle or feel, and reach with hands and arms. The employee is frequently required to communicate verbally. The employee is occasionally required to stoop, kneel, bend, climb, push, pull, twist or crouch. The physical activity associated with this position is considered high. The employee will regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Minimum Requirements:

Minimum requirements for a Sort Manager are two years industry experience and one year as a lead, supervisor or a degree.

For Internal candidates- must be with company for 1 year and no disciplinary actions for 6 months.

For internal applicants - must have been in their current position for at least six months

This is not necessarily an exhaustive list of responsibilities, skills, duties and working conditions associated with the job. It is intended to be an accurate reflection of the current job; however, management may revise job and tasks based on business needs including emergencies, staffing needs and workload.


  • Bachelors or better


  • Manages stressful situations
  • Read and understand English
  • Customer focused
  • Developes self and others
  • Engages and inspires others
  • Advocates and leads change


  • Team Player: Works well as a member of a group
  • Leader: Inspires teammates to follow them
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
  • Goal Completion: Inspired to perform well by the completion of tasks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

Posted: 2020-01-08 Expires: 2020-02-06
Sponsored by:
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Sponsored by:
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Sort Manager HUB

Express Messenger Systems, Inc
Commerce, CA 90040

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