25 days old

Sr. Business Continuity Manager

Silicon Valley Bank
Tempe, AZ 85281
  • Job Code

Make Next Happen Now. For more than 30 years, Silicon Valley Bank (SVB) has helped innovative companies and their investors move bold ideas forward, fast. SVB provides targeted financial services and expertise through its offices in innovation centers across the world. With commercial, international and private banking services, SVB helps address the unique needs of innovators.

The Sr. Business Continuity manager provides leadership in coordinating, assessing, developing & communicating recovery environment requirements and contingency plans associated with the company's business units to protect the firm in the event that facilities or technology resources are unavailable due to an unforeseen disruption. The position provides very complex project leadership between the technology groups and other company business units. This role oversees planning and implementation of the business unit contingency planning to mitigate risk associated with complete or partial failure of facilities, technology systems, or applications related to an unforeseen disruption. With minimal supervision, this position coordinates and facilitates all business continuity planning activities. Interacts with the critical business units and support groups for the purpose of assessing, planning, directing, controlling, and maintaining the contingency planning effort.

Essential Functions

  • Assume management responsibility for business contingency planning efforts with a major focus on assuring the adequacy of business unit contingency plans for critical business areas, functions and applications. Ensure continued operations, asset protection, and loss mitigation in the event of a disruption, coordinating activities of technology resources with the company's business units and development groups, as required.
  • Conduct an annual Business Impact Analysis (BIA) to identify and confirm the firm's business continuity requirements and capabilities. Generate the enterprise-wide Business Impact Analysis report. Output from the report will go into the following year's business unit deliverable roadmap.
  • Work with business unit management to enhance contingency plans, mitigating the effect of a technology system or application failure or problem. Key objectives are that business units can continue to manage the firm's assets, satisfy our regulatory obligations, and maintain our presence in the market place.
  • Provide direct communications between the BCP Office, Information technology teams, business units and support organizations. Facilitate timely identification, escalation, resolution, and follow-up for all outstanding issues.
  • Assume leadership role in developing, coordinating, and maintaining comprehensive business contingency plans and validation methodology, to ensure the firm's ability to recover, in the event of an unforeseen disruption to facilities, technology systems, or applications.
  • Provide business continuity planning documentation and training to all employees having a need to understand the Business Continuity Planning process.
  • Coordinate and manage major IT disaster recovery data center exercises partnering with technology teams during planning, execution and reporting phases.
  • Develop and manage high visibility management action plans to resolve findings in a timely manner.
  • Identifies problems and applies interpretive problem solving skills to find appropriate resolution; requests guidance only on unusual, complex problems or issues.
  • Highly adept at interpreting complex, detailed specifications and make suggestions that provide workable solutions.
  • Expertise and knowledge of business continuity and disaster recovery. Including incident and crisis management.
  • Perform all departmental administrative activities, including staff meeting attendance, monthly status reporting, budgeting, strategic planning, expense processing, documentation, and other activities, as assigned, in a timely manner.


  • 7 years of experience with Business Continuity Concepts and Practices.
  • Strong analytical, organizational, and decision-making skills.
  • Strong project management proficiency.
  • Excellent verbal / written communications.
  • Demonstrated ability to communicate effectively to all levels including executive management.
  • Strong negotiator with ability to influence others through effective collaboration.
  • Proven ability to coordinate work efficiently and effectively with business partners in local and remote locations.
  • Strong administrative skills, with effectiveness in developing tasks and managing resources to achieve target dates.
  • Effectively leads and is continuously a productive team player.
  • Strong Program Management skills and ability to develop and implement actionable plans
  • Proficiency with Fusion Risk Management or other business continuity planning software tools
  • Knowledgeable about information technology systems, data center recovery and terminology


  • Bachelor's Degree or equivalent experience


  • Business continuity certifications from a recognized professional body


  • Occasional travel may be required

Posted: 2020-07-09 Expires: 2020-08-07
Sponsored by:
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Sponsored by:
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Sr. Business Continuity Manager

Silicon Valley Bank
Tempe, AZ 85281

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