1+ months

Sr. Business Control Specialist

Charlotte, NC 28230
**Job Description:**



Business Control, Monitoring and Readiness (BCMR) is committed to building a strong risk culture and maintaining a system of robust controls to proactively manage risk, and achieve a consistent balance between our business goals and risk management. The BCMR team is responsible for ensuring that capabilities are established to drive execution of the operational risk management framework through the implementation of Enterprise and Global Technology and Operations (GT&O) specific processes and tools. These includes risk assessment & analysis, monitoring and testing of key controls, issue management and audit & regulatory exams support. Collectively, this framework enables effective risk management and promote sound risk taking within our risk appetite, and in compliance with internal policies and with applicable laws, rules and regulations.



**Job Description (Overview of Role)**



Key responsibilities include:



+ Enabling strong operational risk management - Identify, Escalate & Debate risks across business units.

+ Enabling functions to identify and monitor Key Risk & Control indicators with established triggers and limits.

+ Ensuring Quality Assurance is implemented in adherence to Enterprise QA minimum standards.

+ Periodically Testing key controls for critical functions, reporting findings and supporting remediation as needed.

+ Supporting technology and operations delivery teams on managing Issues and Audits.

+ Managing relationships and communications with key stakeholders, business partners at various levels of the organization, including Enterprise Control Functions (ECFs).

+ Working effectively in a fast paced environment with stringent timelines, global teams and differing time zones.



**Required Job Skills**



+ Deep understanding of Information Technology (IT) Risk Management and Governance.

+ In-depth knowledge of Software Development and Infrastructure Management (Software Development Life Cycle, Incident and Problem Management, Change Control, Access Management, Business Continuity/Disaster Recovery etc.)

+ In-depth understanding of Software Development methodologies Waterfall, Agile, DevOps etc.

+ Risk Sensitivity: Ability to identify and evaluate potential risks and appropriately identify and engage key leadership and other relevant stakeholders for discussion, escalation and resolution. Strong research, analysis and fact-based decision making. Expected to look beyond the issue at hand and raise questions.

+ Critical Thinking: Demonstrated ability to assemble pertinent data and information, think systematically about assumptions, facts, issues, opportunities & alternatives, and form fact-based opinions or sound recommendations to solve problems.

+ Influence with impact: Proven ability to communicate complex information in simple terms (oral and written). Influence horizontally and vertically across the organization and diverse audiences. Connects the dots for others across multiple data points that may not be easily noticeable, shaping the opinions and actions of key stakeholders, gaining their trust and commitment to the desired outcome.

+ Adaptable and Resilient: Highly motivated, self-directed individual capable of supporting multiple projects under tight deadlines, and in an environment where business needs/priorities may change rapidly.

+ Process Excellence: Ability to identify process improvement opportunities, recommend change and drive action.



**Experience**



+ 10+ years total experience across IT Service Delivery, Quality Assurance, Operational Risk Management, and/or Audit.

+ 5 years Operational Risk Management experience and/or Information Security Management, including experience of developing, testing and assessing IT controls.

+ Thorough knowledge of metrics based risk management.

+ Project Management, Governance and Oversight experience.

+ Experience with Third Party Vendor Management

+ Leadership Experience - Strong organizational and relationship management skills to navigate the complexities of gaining buy-in, building consensus and resolving conflicts to reach consensus & decisions in a large, distributed, global organization.



**Posting Date** : 06/20/2019



**Location** :

Charlotte, NC, GATEWAY VILLAGE, 900 W TRADE ST,

- United States



**Travel** : Yes, 5% of the time



**Full / Part-time** : Full time



**Hours Per Week** : 40



**Shift** : 1st shift



**Assistance for Applicants with Disabilities**



Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .



**Diversity & Inclusion**



At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



**Frequently Asked Questions**



Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.

Industry

  • Banking / Finance
Posted: 2019-06-24 Expires: 2019-09-20

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At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.


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Sr. Business Control Specialist

Bank of America
Charlotte, NC 28230

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