21 days old

Sr District Parts & Service Manager (Acura)

American Honda Motor Co., Inc.
Windsor Locks, CT
  • Job Code
The Sr. District Parts and Service Manager(Acura) functions as a direct liaison between Acura Parts and Service Field Operations and Acura automobile dealerships. This position requires engaging in activities that directly support the improvement of Acura Division client satisfaction rating with dealership services, Acura automobile product quality, and after sales vehicle delivery. The DPSM will provide Analysis, action planning and follow up to support assigned business objectives and the interests of Acuras business terms and conditions, warranty cost control, staffing and training of Service and Parts personnel, and growth of Genuine Acura Parts and Accessories sales to support market growth.


  • Parts Sales - 25% - Assisting dealership with stocking, promotional orders and level of service

  • Accessory Sales - 15% - Implementing process to increase sales of Genuine Acura accessories

  • Client Satisfaction - 15% - Working with dealers to ensure lifetime owner loyalty

  • Bachelor'sdegree in Business, Marketing, Automotive Technology or equivalent work related experience

  • 9-12 years of work experience plus 3-5 years of auto parts and service wholesale and retail experience

  • Must have strong customer relations skills, strategic business planning skills to support major areas of responsibility, target marketing skills, as well as being extremely knowledgeable of warranty expense control, parts and service policy and procedures.

  • Knowledge of warranty and dealer service and parts operations policy and experience

  • Must be proficient in the use of analysis, action planning and follow up to achieve assigned business objectives

  • Strong communication (verbal, written and presentation), analytical and organizational skills are required.

  • Automotive technical trouble-shooting and analysis experience is required.

  • This position reports to the Windsor Locks, CT location and covers the New York territory.

  • This position requires extensive travel and future relocation

American Honda Motor Co., Inc. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.


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Sr District Parts & Service Manager (Acura)

American Honda Motor Co., Inc.
Windsor Locks, CT

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Sr District Parts & Service Manager (Acura)

American Honda Motor Co., Inc.
Windsor Locks, CT

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