27 days old

Sr. Supervisor, Infusion Nursing - Accredo

180 Accredo Health Group Inc
Marlborough, MA 01752
  • Job Code

Sr. Supervisor, Infusion Nursing

This position will supervise nurses working throughout Massachusetts, Connecticut, Rhode Island, and Vermont. It will mostly be "Work at Home" but occasional in-office days in Marlborough, MA will also be needed.

The Sr. Supervisor, Infusion Nursing is responsible for providing specialized infusion therapies and clinically excellent professional nursing services to patients and caregivers at home or in alternate settings. This position is also responsible for supervising daily nursing activities and ensures quality patient care, as directed by the Nurse Manager. Additionally this position will partner with leadership to continue the development of clinical quality programs. In collaboration with key business partners, the Sr. Supervisor will identify operational opportunities and areas for process development, improvement and administration applicable to clinical product offerings and present recommendations to leadership.


  • Ensure the delivery of optimal patient care to specialty pharmacy patients referred to Accredo nursing services.
  • Provides direct and indirect skilled nursing care to patients based on a modified primary nursing approach. Such provision of care includes, but is not limited to:
    • Patient assessment, clinical and environmental
    • Patient and caregiver teaching
    • Coordination of related services
    • Development and revision of the plan of care
    • Skilled nursing care
    • Implementation of physician orders
    • Monitoring of patient response
    • Response to emergency patient needs
    • Psycho social support
  • Accountable to ensure patient care is delivered by RNs knowledgeable of the patients disease state, trained/educated on the medication and have demonstrated competency in us of ancillary supplies/pump/access device. Conduct skills return demonstration and supervisory visits for all RN staff announced and unannounced to assess the above in a clinical setting.
  • Monitor the daily nurse scheduler application to ensure nursing team is compliant with nursing note submission, availability and completion of plans of treatment. Ensure nursing team is compliant with contractual and regulatory requirements, provides care as per Accredo policy and procedures and utilizes company issued equipment/technology to consistently document care. Supervises the completion of all patient related documentation are accurately completed, submitted and/or filed in a timely manner, according to internal and external regulatory requirements and in support of billing process
  • Supervises receipt, evaluation, acceptance and execution for the initial patient intake process to assure that patient verification, assessment, teaching and the ongoing scheduling of nursing service occurs in a timely appropriate manner.
  • Corresponds with management on employee/HR issues, state of the department and any service issues involving key clients or legal risk issues to the company.
  • Analyze reporting data trends within team relative to quality to ensure efficiency and productivity requirements are maximized. Provide feedback to team and nurse manager related to productivity and efficiency.
  • Continual identification of operational opportunities to gain efficiencies, improve processes and workflow and develop best practices.
  • Conducts audits periodically or as required by internal or external groups related to nursing activities, quality, and efficiencies.
  • Meets with internal or external customers as needed and as a subject matter expert for nursing responsibilities as related to patient care. At times may be required to present to small or large groups clinical or operational information.


  • Registered Nurse; Valid State Drivers License
  • High School Diploma or GED required, plus 8-11 years of relevant RN experience with a Nursing Diploma; or
  • 5-8 years of relevant RN experience with an ASN degree; or
  • 2-5 years of relevant RN experience with a BSN degree (preferred)
  • 1+ years of experience in critical care, acute care, or home care/home infusion environment
  • 2-3 years supervisory experience is required
  • Strong IV insertion skills
  • Previous home infusion / home healthcare experience strongly preferred
  • Solid understanding of the health insurance industry
  • Ability to navigate and support both public and private insurance/plan requirements
  • Managed care exposure
  • Understanding or ability to implement utilization management principles
  • Excellent verbal and written communication and presentation skills
  • Proficient use/navigation of Microsoft and Apple technology
  • Ability to work Monday-Friday, but also have evening and weekend flexibility, as needed
  • Ability to travel up to 10%


About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, youll enjoy meaningful career experiences that enrich peoples lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Posted: 2020-06-05 Expires: 2020-07-04
Sponsored by:
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Sr. Supervisor, Infusion Nursing - Accredo

180 Accredo Health Group Inc
Marlborough, MA 01752

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