10 days old

Sr. Therapy Support Specialist - Los Angeles, CA

Medtronic
Los Angeles, CA 90012
  • Job Code
    21000QWM
Careers that Change Lives

Bring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value - and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

Join us for a career in sales that changes lives.

A Day in the Life:

At Medtronic, the Sr. Therapy Support Specialist supports the Interstim Therapy groups in the areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. In certain instances this role may be engaged in basic market development activities depending upon the needs of the assigned territory.

Responsibilities may include the following and other duties may be assigned.

  • Represents Medtronic Neuromodulation during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).
  • Maintains current knowledge about assigned products and services as well as competitive products.
  • For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees.
  • Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums.
  • Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.).
  • Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations. This position is able to place an order with customer service for pending purchase orders and product replacement.
  • Maintains open and effective communication with all district personnel, customers and other Medtronic employees.
  • Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
  • Has an understanding of all quality policy/system items that are applicable.
  • Follows all work/quality procedures to ensure quality system compliance and high quality work.
  • Performs other related activities, as assigned.

Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

To learn more about Inclusion & Diversity at Medtronic Click Here

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your resume.

High School Diploma or GED AND a minimum of 8 years of patient care/clinical experience; or

Associate's Degree AND a minimum of 6 years of patient care/clinical experience; or

Bachelor's degree AND a minimum of 4 years of patient care/clinical experience.

Nice to Have

Bachelor's or Master's Degree

Clinical skill and knowledge (ex. ability to conduct a simple trial, implant and/or refill a pump)

Clinical experience with implantable Neuromodulation products and stim experience

Experience in servicing medical personnel on product use

Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care

Ability to communicate effectively with sales and health care professionals

Ability to coach others on use of products and clinical applications

Excellent organizational skills

Ability to prioritize under pressure

Ability to manage multiple tasks simultaneously

**Preference will be given to local qualified candidates and candidates with Medtronic experience

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

  • Posting Date: Oct 6, 2021
  • Travel: No






Posted: 2021-10-08 Expires: 2021-11-06
Sponsored by:
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Sponsored by:
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Sr. Therapy Support Specialist - Los Angeles, CA

Medtronic
Los Angeles, CA 90012

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