1+ months

Sr. Trust and Safety Advisor

Chicago, IL 60664
**Job Description:**

Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our team.

The Cyber Security Defense (CSD) function within Global Information Security is responsible for all aspects of threat intelligence and monitoring, application and network security, and insider threat. In addition, the CSD team drives out the enterprise-wide cyber exercise program.

Bank of Americas brand is only as strong as our clients trust! Our Trust & Safety team has the critical responsibility of protecting our clients by ensuring online safety by pursuing cyber risks and fraud vectors across the enterprise. Trust and Safety specialists must be big thinkers and strategic leaders. Trust and Safety puts clients first and works to ensure the client experience is consistent with the banks core beliefs. Trust and Safety specialists keep the client perspective in mind and are passionate about ensuring the full fidelity of the enterprise-client relationship while working closely with the various lines of business to ensure timely global reach. Trust and Safety is relentlessly cross-functional, global, and relentless. Trust and Safety specialists work closely with brand, engineering, legal, policy, and communications teams across the enterprise. We're driven by our focus on the client and passion for using our technical, legal, business, security, and policy expertise to improve the firms business activities and client experience. We must be tireless and work to earn our clients trust every day. Gaining and retaining this trust is critically important to the enterprises success. The Trust and Safety team reduces risk and protects the experience of our clients and business while combating fraud and abuse in a scalable way.

**Required Job Skills:**

Work closely with senior leadership to keep them informed, involved and inspired on progress for proactive initiatives; provide routine updates to leadership should sensitive issues or incidents arise.

Lead short-term and long-term planning for Trust & Safety including setting operational strategy, metric-oriented goals, and key initiative required for success

Collaborate with relevant cross-functional stakeholders to gain alignment across the organization

Build trusted relationships with key cross-functional business partners including multiple product teams, regional offices, and support functions

A broad knowledge of information security principles, telecommunications protocols, and adversarial tools & techniques

Understand relevant laws, rules and regulations, and how to apply them to Trust & Safety efforts

Able to present complicated information security issues in a readily digestible format, tailored to the audience

Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding

Identify, analyze and address problems to resolve issues with minimal negative impact and risk to the organization

Confident and capable written and oral presentation skills

Strong project management skills

Ability to work independently with little oversight managing multiple efforts simultaneously

Must have strong leadership skills and qualities which enable you to work with peers and various levels of management

**Desired Job Skills:**

Bachelor's degree in Information Technology or related field

Experience in the remediation of Information Security risks/vulnerabilities

Experience with network monitoring and intrusion detection systems

Ability to guide Non-Technical persons through technical processes to improve their understanding

Experience or demonstrable experience with enterprise business operations

Knowledgeable on current and emerging fraud techniques, and respective control surface

Working knowledge of current and emerging enterprise product offerings

**Posting Date** : 05/07/2019

**Location** :

Denver, CO, REPUBLIC PLAZA, 370 17TH ST,

Chicago, IL, 135 S LA SALLE ST (IL4135),


- United States

**Travel** : Yes, 5% of the time

**Full / Part-time** : Full time

**Hours Per Week** : 40

**Shift** : 1st shift

**Assistance for Applicants with Disabilities**

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

**Diversity & Inclusion**

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Frequently Asked Questions**

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.


  • Banking / Finance
Posted: 2019-05-09 Expires: 2019-09-05

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.

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Sr. Trust and Safety Advisor

Bank of America
Chicago, IL 60664

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