26 days old

Sr. UX/UI Designer

Silicon Valley Bank
San Francisco, CA 94102
  • Job Code
    19338
BE PART OF A BANK LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Job Description

Summary/Objective

Silicon Valley Bank is looking for an innovative Sr. UX/UI Designer to join our Marketing Innovation team within the SVB Performance Marketing organization. You should have a solid foundation in a user-centered design process, and the confidence to collaborate with various internal stakeholders and performance marketers to create exceptional digital client experiences. In this role you will lead UX/UI activities on marketing focused projects and collaborate on an interdisciplinary team. You should have an interest in all things digital, a natural curiosity in what makes users tick, and a growing ability to translate business goals into intuitive digital experiences.

You also possess superior UX/UI skills and are able to translate high-level requirements into interaction flows and design artifacts.You have a proven track record of building data-driven and impactful digital client experiences. You have a strong understanding and aptitude for external digital and industry trends and can translate such trends into actionable opportunities. You're comfortable in a high growth mindset and company.

Responsibilities

  • Lead and execute UX/UI activities including audits, user research, research analysis, ideation, whiteboarding, usability testing, and collaborative design thinking sessions
  • Execute on all design stages, from sitemaps and wireframes, to high fidelity visual design
  • Develop detailed client personas, client user journeys, information architecture, interactive prototypes, user research plans, and reports
  • Validate concepts through usability testing and contribute to the design and execution of user testing scenarios
  • Contribute to the overall digital design system and documentation
  • Collaborate with developers to communicate designs and Lead design QA on new and live designs and experiences
  • Participate in Agile ways of working in a cross-functional pod focused on building digital marketing capabilities and marketing campaigns
  • Drive continual design innovation in for SVB in our marketing earned owned and paid channels
  • Stay informed on new technologies, trends, and developments within the design community and share those findings internally

Essential Functions

Practice Development

  • Contribute to the development of standards, governance and frameworks for UX Design
  • Contribute to the definition of UX measurement goals
  • Embrace a mentor/coach role for other UX/UI Designers
  • Be a key contributor to our ambitious and collaborative culture

UX/UI Design
  • As part of a marketing cross-functional team, lead and execute UX activities including audits, user research, research analysis, ideation, sketching, usability testing, and collaborative design thinking sessions within Marketing
  • Execute on all design stages, from sitemaps and wireframes, to high fidelity visual design
  • Develop detailed client personas, client journeys, information architecture, interactive prototypes, user research plans, and reports
  • Articulate design rationale in the context of business and user needs
  • Evaluate client research, analyze, and share insights around clients' motivations, goals, and behaviors. Collaborate with our CX teams around client journeys and insights
  • Contribute towards the creation of design solutions that address client needs and strategic client objectives.
  • Ensure to communicate design decisions through frameworks, wireframes, and prototypes.
  • Validate concepts through usability testing and contribute to the design and execution of user testing scenarios.

Measurement/Optimization
  • Stay informed on new technologies, trends, and developments within the design community and share those findings internally
  • Evaluate performance and insights to identify opportunities to improve client experience journeys
  • Collaborate w/ other performance marketing teams such as analytics and channel marketing to measure and optimize existing designs

Knowledge
  • Familiarity with Agile methodology
  • Proven track record of building data-driven impactful digital experiences
  • Mastery of at least two pillars of UX (research, information architecture, UI, or interaction design), and desire to master other disciplines within the field
  • Deep knowledge across the full range of UX activities and methodologies including user research, usability testing, information architecture, interaction design, prototyping, and design systems
  • Proficient in some of the standard software tools (Microsoft Office, Adobe Creative Suite, Sketch, Figma, InVision, Axure, Confluence, JIRA, etc.)
  • Experience with facilitating design thinking sessions

Skills
  • Detail-oriented, analytical thinker with strongproblem solvingabilities
  • Ability tomulti-task and flex to meet shifting deadlines
  • Strong verbal and written communications, combinedwith technical acumen
  • Demonstrated performance and data driven marketing approach
  • Comfort creating UX artifacts and deliverables for responsive web and mobile apps.
  • Capable of clearly articulating UX design approach and rationale to teams and clients. Accepts direction with an open mind. Comfortable giving and receiving critique/feedback
  • Deeply curious and stays up-to-date on latest digital and design trends.
  • Growth mindset, comfortable working in high-growth company
  • Ability to provide clear and effective feedback to other UX/UI designers

Competencies
  • Advanced storyteller
  • Digital interaction designer
  • Excellent visual designer
  • Ability to manage a variety of initiatives/projects in a fast-paced environment
  • Ability to navigate effectively through ambiguity
  • Strategic thinker and creative problem solver always looking for most optimal solution
  • Good planner; capability to "look around the corner" to determine risks and mitigating strategies
  • Strong work ethic and ability to work well in a team environment
  • Results driven

Required Education and Experience
  • 8+ years of UX/UI design experience, ideally within marketing
  • 5+ years of UX/UI experience working on responsive web, mobile, or software projects.
  • Experience with usability testing
  • A strong portfolio of digital design work
  • Strong experience in agile/scrum environments
  • Experience working on medium to large-sized projects and teams, preferably in an agency environment. Relevant experience working in digital, or specific UX-related training at workshops, boot camps, etc. also considered.

Preferred Education and Experience
  • Degree in interaction design or in a related field such as graphic design
  • Strong background in graphic design, motion graphics or other creative background.
  • 3+ years in B2B marketing / financial services

2022 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB).

Equal Employment Opportunity

Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.

Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.





Posted: 2022-09-09 Expires: 2022-10-08
Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Sr. UX/UI Designer

Silicon Valley Bank
San Francisco, CA 94102

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast