1+ months

Sr. Webpage Interaction Designer

Charlotte, NC 28230
**Job Description:**

**Sr. Interaction Designer,** **Bank of America Experience Design**

Bank of Americas Experience Design team includes interaction designers, graphic designers, researchers, strategic designers, design program managers, content strategists, design technologists and other creative professionals. The team is constantly iterating, solving problems, and working together to find ways all our digital platforms can empower customers to reach their financial goals in more customized, intuitive, innovative, engaging, secure, and time-saving ways.

We are seeking an experienced **Interaction Designer (ID)** to work on creating user-centered experiences across the sales experience for consumer and small business. The ID will support digital platforms which include mobile app, responsive web, and emerging technologies.

**As an Interaction Designer, youll:**

+ Create compelling conversational UI concepts and translate those concepts into designs that illustrate simplicity, despite complexity of the system

+ Collaborate with product partners, dev partners, visual designers, editors, and usability engineers and inspire others to want to work with you and trust you.

+ Work closely with development teams to ensure that design specifications are implemented.

+ Create prototypes and highly detailed wireframes and user and system flows.

+ Apply user-centered design processes to ensure designs are well-researched, executed, and tested.

+ Passionately advocate for great user experiences and convince partners with optimistic engagement, thought-leadership and great presentations.

+ Co-lead project plans and schedules

+ You can think about the individual design requirements and implementation, but you are constantly considering the continuity from one feature to another and the relationship of those experiences to the strategic direction of Sales.

+ Youre trained to deliver thoughtful and complete user needs analysis, with clearly prioritized and defined user workflows to inform architectural requirements.

+ You dont just solve the problems identified by others; you highlight the problems others dont notice. **But all of our designers:**

+ **Analyze information:** Translate business requirements, user needs, and technical capabilities into designs that are exciting, easy to use, and emotionally engaging world-class experiences.

+ **Follow user-centered design processes:** Applies user-centered design processes to ensure designs are well-researched, executed, and tested using industry trends, analysis, internal analysis of user behavior and data, personal expertise, design rationale and customer data.

+ **Leverage standards:** Use brand, standard patterns, style guidelines, third-party standards and other design foundations as input to new work. Respects standards but constantly pushes where new ideas will improve the design. Work the with the Technology Team to understand the documented technology standards for the platform and browser/OS specifications and bears responsibility to ensure XD assets track to technology and program standards when required.

+ **Create new concepts:** Creates user-driven, engaging user experiences that turn complex tasks into simple, elegant interactions. Offers multiple concepts that explore new and different ways to solve challenges. Collaborate effectively with other visual designers, interaction designers, content strategists, product managers, researchers, product partners and engineering teams. Collaborate with design partners, product partners, development partners, visual designers, editors, and usability engineers against a design plan.

+ **Learn and adapt:** Keep pace with the ever-changing digital environment iterating designs through Lean XD, Agile, and other modern design/build processes. Work closely with agile development teams to coordinate and deliver an error-free final product.

+ **Juggle effectively:** Work on multiple designs/projects at one time, using strong communication skills to manage time and expectations appropriately with a demonstrated ability to think strategically about the overall experience.

+ **Advocate for great design:** Passionately advocates for great user experiences and convinces partners with a can-do spirit, thought-leadership, great designs and compelling presentations. Candidates should be able to present their work to a broader audience and leadership with a demonstrated knowledge of financial services and products. Obtains stakeholder buy-in for the proposed designs. Solicit feedback and contribute constructively to design reviews.

+ **Build:** Deliver error-free design specifications and assets to enable speed-to-market development and testing.

**What were looking for in Designers:**

+ **Insatiable learners:** Hungry for ethnographic, business, competitive, technical, and all other types of knowledge that leads to the best design. Ever-curious with the patience to observe and see the things that others overlook; listens and learns from the larger community, recognizing that no one person can know it all. Understands that context makes or breaks experiences.

+ **Radical innovators:** Unbound by rules while having a broad and deep knowledge of past and current norms and convention. Pushes for breakthrough solutions and test against familiarity to offer potential game-changers. Boundless tinker who is unafraid of failure. Wakes up every day with the desire to try new ways to solve problems in the endless pursuit of value. Ability to develop high-quality creative concept designs, with the ability to provide multiple conceptual designs.

+ **Joyful collaborators:** A joy to work with - comfortable with presenting creative concepts, collaborating, absorbing feedback and improving designs through an iterative process.

+ **Infectious inspirers:** Great communicators who can create excitement for a design and rationalize each and every aspect as the right solution. Uncommonly good at adjusting style to fit the situation and audience.

+ **Perfectionists:** Synthesizes ideas into viable products/experiences by collaborating with a broad range of partners, negotiating the perfect balance of design, cost, and speed. Never rests until every detail is proudly polished. Exceptional attention to detail when creating designs, specifications, and assets and ability to be consistent with an established pattern & standards when required.

+ **On-the-ball organizers:** Top-notch communication, problem-solving, issue-resolution and time management skills. Creates and manages detailed design plans.

**Requirements for Designers:**

+ 7+ years of design experience with a dazzling portfolio of designs.

+ Mastery of user-centered design methodologies and rapid ideation processes like Lean XD, Design Sprints, and Fail-Fast.

+ Mastery in designing for responsive web and mobile apps.

+ Mastery in multi-channel industry standards and best practices.

+ Familiar with Adobe products (Illustrator, Photoshop, InDesign, After Effects).

+ Familiar with Axure and Sketch.

+ Work co-located with other designers and partners. (Not remote.)

**Desired Experience for Designers:**

+ Bachelors degree in design.

+ 15+ years of design experience with a dazzling portfolio of designs.

+ Financial or similar industry experience preferred.

+ Project management experience a plus.

**Posting Date** : 05/25/2018

**Location** :


- United States

**Travel** : Yes, 5% of the time

**Full / Part-time** : Full time

**Hours Per Week** : 40

**Shift** : 1st shift

**Assistance for Applicants with Disabilities**

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

**Diversity & Inclusion**

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Frequently Asked Questions**

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.

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Sr. Webpage Interaction Designer

Bank of America
Charlotte, NC 28230

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