12 days old

Student Service - PVM-IT

Purdue University
West Lafayette, IN 47906
  • Job Code
    9145
Job Summary

Student IT Tech Position - Student Information Technology(IT) Technicians support faculty, staff and students in an academic setting as well as a fully functional veterinary teaching hospital of the College of Veterinary Medicine. Student IT techs are expected to provide a high level of customer service remotely by phone and in person for Tier 1 and Tier 2 technicial issues. Exemplary interpaersonal skills and a professional attitude is required.

Responsibilities - Assist users who call or e-mail the support desk for hardware, software and classroom AV assistance. Create, update and close tickest in the Footprints TIcket System. Image Desktop and laptop computers. Install/Move computers, monitors, power supply and cables. This can include lifting equipment, crawling under desks, routing workstation cables, etc. Configure wireless connections on laptops, tablets and smarthpones. Configure e-mail clients, Assist users with changing their passwords on theri devices. Assist with large format poster printing. Process old equipment for Purdue Salvage. Various duties as neede, including physical work and lifting up to 50lbs.

Recommended Skills - Excellent written and verbal customer service skills. Attention to detail. Two hour minium time block per assigned shift. 10-12 hours per week - concessions will be made mased on class schedule. Flexibility. Work effectively in a team enviroment. Self-starter and ability to work independently on assignments. Comfortable around small, large and exotic animals. Experience with computer hardware and software troubleshooting. Familiarity with smrtphones. Experience with current Window Operating Systems. Experience with current Microsoft Office Suites. Macintoch experience appreciated but not required.

Education

0

Experience

0

FLSA Status

Non-Exempt

Nearest Major Market: Lafayette





Posted: 2020-01-08 Expires: 2020-02-06
Sponsored by:
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Sponsored by:
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Student Service - PVM-IT

Purdue University
West Lafayette, IN 47906

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